Electrical - No Crank/No Start/Battery Discharged
ENGINEERING INFORMATIONBulletin No.: 09-06-03-002A
Date: April 07, 2009
Subject:
EI09060 - Engine No Crank/No Start Due to Discharged Battery/Parasitic Current Draw (Engineering Information)
Models:
2009 Buick Enclave
2009 Cadillac CTS, Escalade
2009 Chevrolet Aveo, Traverse
2009 GMC Acadia
2009 Saturn OUTLOOK, VUE
Attention:
Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number listed in GMVIS. If the customer has not commented about this condition or the EI does not show in GMVIS, disregard the bulletin and proceed with diagnostics found in published service information. THIS IS NOT A RECALL - refer to Service Bulletin 04-00-89-053B for more detail on the use of Engineering Information bulletins.
Supercede:
This bulletin is being revised to update the Engineering contact list and add the Cadillac Escalade, remove the Chevrolet Cobalt, Equinox, HHR, Impala and Pontiac Torrent. Please discard Corporate Bulletin Number 09-06-03-002 (Section 06 - Engine/Propulsion System).
Condition
Some customers may comment on a no engine crank or no start condition due to a discharged battery.
Cause
GM Engineering is attempting to determine the root cause of the above condition. The discharged condition of the battery may be from an intermittent electrical parasitic current draw or an inoperative battery.
Correction
Prior to attempting the diagnosis, which calls for a battery replacement or repair, contact a GM Engineer with the service case details. If you do not receive a response from an Engineer within two hours, continue to repair the vehicle. Please provide your phone number, the last 8 digits of the VIN, Midtronics code and a brief history of the repair case. The GM Engineer may want to visit dealerships in the Southeast Michigan region (within 96 km (60 mi) of Milford, Michigan) prior to attempting any repairs.
Warranty Information
Disclaimer