Symptoms - Entertainment

Symptoms - Entertainment

Important: The following steps must be completed before using the symptom table.


1. Perform the Diagnostic System Check - Vehicle (Diagnostic System Check - Vehicle) before using the Symptom Tables in order to verify that all of the following are true:

* There are no DTCs set.
* The control modules can communicate via the serial data link.

2. Review the system operation in order to familiarize yourself with the system functions. Refer to Radio/Audio System Description and Operation (Radio/Audio System).

Visual/Physical Inspection

* Inspect for aftermarket devices which could affect the operation of the Radio/Audio System. Refer to Checking Aftermarket Accessories (Checking Aftermarket Accessories).
* Inspect for easily accessible or visible system components for obvious damage or conditions which could cause the symptom.

Intermittent

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections (Testing for Intermittent Conditions and Poor Connections).

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:

* Radio Poor Reception (Radio Poor Reception)
* Radio Displays LOC, LOCKED, or CODE (Radio Displays LOC, LOCKED, or CODE)
* Noise Compensated Volume Malfunction (Noise Compensated Volume Malfunction)
* Digital Radio Poor or No Reception (Digital Radio Poor or No Reception)
* Speaker Malfunction (Speaker Malfunction)
* No Global Positioning System (GPS) Reception (No Global Positioning System (GPS) Reception)