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Interior - Front Seat Lateral Movement/Clunking Noise

TECHNICAL

Bulletin No.: 09-08-50-004B

Date: June 13, 2012

Subject: Front Seat(s) Lateral Seat Clunk (Install Felt Washer, Replace Clip)

Models:
2008-2012 Cadillac CTS (All Models)
Built Prior to December 1, 2011

Supercede:
This bulletin is being revised to update the build date and add model years. Please discard Corporate Bulletin Number 09-08-50-004A (Section 08 - Body and Accessories).

Condition

Some customers may comment that the driver or passenger seats display a lateral movement (side to side) and/or a clunking noise.

Cause

This condition may be due to excessive movement between the seat frame rails and the front riser tube on the seat bottom frame/adjuster assembly.

Correction





1. Remove the affected seat and lower seat cover. Refer to Front Seat Cushion Cover and Pad Replacement in SI.





2. Remove the existing push nut from the seat frame using two screwdrivers (1).





3. Ensure all of the clip is removed and the tube is clear of any debris (1).





4. Install the felt washer over the tube end (1).

5. Place the new push nut on the tube against the felt washer and hold in place.





6. Place a 25 mm (1.0 in) twelve-point socket against the push nut and over the end of the tube. Ensure that the socket is flush and even against the push nut. Install the push nut with a hammer (1).





7. Inspect and verify that the push nut is seated against the orange bushing (1).

8. Repeat Steps 2-7 on the opposite side of the seat.

9. Install the seat in the vehicle and verify the procedure corrected the condition.

Parts Information





Warranty Information





For vehicles repaired under warranty, use the table.





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