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Interior - Itch/Creak Noise from Dash/Windshield Area

TECHNICAL

Bulletin No.: 09-08-48-003A

Date: March 29, 2010

Subject: Creaking/Itching Noise from Lower Windshield Area/Upper Instrument Panel Area (Add Foam Tape to Air Inlet Panel, Re-fit Windshield)

Models:
2010 Chevrolet Camaro
Built Prior to October 10, 2009

Supercede:
This bulletin is being revised to add build date information. Please discard Corporate Bulletin Number 09-08-48-003 (Section 08 - Body and Accessories).

Condition

Some customers may comment on a creaking or itching noise coming from the upper area of the instrument panel. The noise may also be described as coming from the lower windshield area. This noise only occurs when the vehicle is underway. It is not present when the vehicle is idle.

Cause

This condition may be caused by the following issues:

- The air inlet grille panels not being properly seated, allowing the panels to creak.
- insufficient foam material thickness on the air inlet panels where they contact the windshield. This may allow the panel to contact the glass and itch or creak.
- High spots on the sheet metal in the windshield mounting area which may allow the glass to contact the sheet metal and cause a creaking noise

Correction





1. Ensure the air inlet grill panel is fully seated against the lower windshield molding. If the panel is loose, fully seat the panel to the body. Road test the vehicle and verify the condition is corrected. If the condition is not corrected, proceed to the next step.
2. Remove the air inlet grille panels. Refer to Air Inlet Grille Panel Replacement in SI.
3. Road test the vehicle and determine if the noise is eliminated by removing the air inlet grille panels. If the condition is corrected by removing the air inlet panels, use the following steps to add additional foam tape to the air inlet panels.





1. With the air inlet grille panels removed from the vehicle, apply a 4 mm x 10 mm (3/8 in x 5/32 in) closed cell adhesive-backed foam shim stock as shown. For this application use Kent Industries Part # P46485*, or the equivalent.
2. Reinstall the air inlet grille panels. Refer to Air Inlet Grille Panel Replacement in SI.
3. Road test the vehicle and verify that the condition has been corrected.

4. If the condition is not corrected by the above steps, continue with this procedure.

Important
The following steps involve removing and reinstalling the windshield glass. If the repairing dealership doesn't have the proper tools and the ability to perform this operation, it is recommended to sublet the glass removal and reinstallation to a qualified automotive glass service.

Important
Before cutting out a stationary window, apply a double layer of masking tape around the perimeter of the painted surfaces and the interior trim.

Warning

When working with any type of glass or sheet metal with exposed or rough edges, wear approved safety glasses and gloves in order to reduce the chance of personal injury.

1. Open the hood.
2. Remove the air inlet grille panels. Refer to Air Inlet Grille Panel Replacement in SI.
3. Remove the inside rearview mirror. Refer to Inside Rearview Mirror Replacement in SI.
4. Remove the remote control door receiver antenna. Refer to Remote Control Door Lock Receiver Replacement in SI.
5. Remove the windshield side garnish moldings. Refer to Windshield Side Garnish Molding Replacement in SI.

Warning

If broken glass falls into the defroster outlets, it can be blown into the passenger compartment and cause personal injury.

6. From the inside of the vehicle, cut the windshield mounting urethane using an Equalizer(R) Express(R) Stingray* 120-volt tool equipped with a Part # BFE-1400 blade, or the equivalent. Follow the tool manufacturer's instructions for the safe and proper operation of this equipment.
7. Remove the windshield glass from the vehicle.





8. Inspect the window opening for high spots at the joint where the side frames meet the upper plenum.





9. If high spots are found, use a body hammer and appropriate tool to lower the high spot. Ensure the repaired area is flush with the adjacent area when completed.





10. Prime the repair area using the urethane primer. Refer to Adhesive Installation of Windshields in SI.
11. Install the windshield glass assembly into the opening. Refer to Adhesive Installation of Windshields in SI.
12. Reinstall the windshield side garnish moldings. Refer to Windshield Side Garnish Molding Replacement in SI.
13. Reinstall the remote control door receiver antenna. Refer to Remote Control Door Lock Receiver Replacement in SI.
14. Reinstall the inside rearview mirror. Refer to Inside Rearview Mirror Replacement in SI.
15. Reinstall the air inlet grille panels. Refer to Air Inlet Grille Panel Replacement in SI.

5. Road test the vehicle and verify that the condition has been corrected.

* We believe this source and their products to be reliable. There may be additional manufacturers of such products/materials. General Motors does not endorse, indicate any preference for, or assume any responsibility for the products or material from this firm or for any such items that may be available from other sources.

Parts Information





*This product is currently available from Kent Industries (1-888-YES-KENT).

Warranty Information





For vehicles repaired under warranty, use the table above.





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