Owner Letter
Owner LetterDear General Motors Customer:
We have learned that your 2011 model year Chevrolet Camaro may have a condition in which the air conditioning compressor may not turn on or turn off. This could cause the compressor to fail, resulting in a loss of air conditioning.
Your satisfaction with your Camaro is very important to us, so we are announcing a program to prevent this condition.
What We Will Do: Your GM dealer will reprogram the body control module. This service will be performed for you at no charge until May 31, 2013. After that, any applicable warranty will apply.
What You Should Do: To limit any possible inconvenience, we recommend that you contact your dealer as soon as possible to schedule an appointment for this repair.
If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
Courtesy Transportation: If your vehicle is within the New Vehicle Limited Warranty, your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner Manual and your dealer for details on Courtesy Transportation.
We sincerely regret any inconvenience or concern that this situation may cause you. We want you to know that we will do our best, throughout your ownership experience, to ensure that your Camaro provides you many miles of enjoyable driving.
Jim Moloney
General Director,
Customer and Relationship Services
11160