Owner Letter
Owner LetterApril 2012
Dear General Motors Customer:
We have learned that on your 2012 model year Chevrolet Camaro, software in the Sensing and Diagnostic Module (SDM) may cause the airbag warning light to illuminate. This condition does not affect the performance of the airbags, and the airbags will deploy as designed.
Your satisfaction with your Camaro is very important to us, so we are announcing a program to prevent this condition or, if it has occurred, to fix it.
What We Will Do: Your GM dealer will reprogram the SDM. This service will be performed for you at no charge until April 30, 2014. After that, any applicable warranty will apply.
What You Should Do: To limit any possible inconvenience, we recommend that you contact your dealer as soon as possible to schedule an appointment for this repair.
If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
Courtesy Transportation: If your vehicle is within the New Vehicle Limited Warranty, your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner Manual and your dealer for details on Courtesy Transportation.
We sincerely regret any inconvenience or concern that this situation may cause you. We want you to know that we will do our best, throughout your ownership experience, to ensure that your Camaro provides you many miles of enjoyable driving.
Jim Moloney
General Director,
Customer and Relationship Services
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