B302A
DTC B302A
Diagnostic Instructions
* Perform the Diagnostic System Check - Vehicle Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis Strategy Based Diagnosis for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions Diagnostic Procedure Instructions provides an overview of each diagnostic category.
DTC Descriptor
DTC B302A 00
- Mobile Telephone Communications Interface Requested Immobilization Malfunction
Circuit/System Description
As part of the vehicle telematics enhanced services, a request may be sent to the body control module (BCM) to disable vehicle starting. If a valid message is received by the BCM requesting that starting be disabled, the start enable message will not be sent to the engine control module (ECM).
Conditions for Running the DTC
The BCM continuously monitors for this DTC.
Conditions for Setting the DTC
A start disable message has been received from the telematics module.
Action Taken When the DTC Sets
Vehicle starting will be suspended and the security indicator will be illuminated.
Conditions for Clearing the DTC
* A current DTC will clear when the telematics start disable request is no longer received.
* A history DTC will clear after 100 ignition cycles in which the telematic start disable request is not seen.
Diagnostic Aids
* DTC B302A is only an indicator that a start disable request has been received from the vehicle telematics system and does not indicate a fault in the immobilizer or telematics system.
* To remove the start disable request, the vehicle account must be updated with the OnStar stolen vehicle team. This will require that a law enforcement agency or the customer contact OnStar to indicate that the vehicle has been successfully and safely recovered.
* If the OnStar system has been disabled or damage during a theft attempt, the system will not be able to communicate and the start disable request will not be removed. OnStar must be functioning properly for the start disable request to be removed.
Reference Information
Schematic Reference
Immobilizer Schematics Immobilizer Schematics
Connector End View Reference
Component Connector End Views Sunshade - Left (D6I)
Description and Operation
Immobilizer Description and Operation Immobilizer
Electrical Information Reference
* Circuit Testing Circuit Testing
* Connector Repairs Connector Repairs
* Testing for Intermittent Conditions and Poor Connections Testing for Intermittent Conditions and Poor Connections
* Wiring Repairs Wiring Repairs
Scan Tool Reference
Control Module References Control Module References for scan tool information
Circuit/System Verification
1. Verify the OnStar system is not damaged and is operating properly, with no DTCs set.
• If the OnStar system is damaged, inoperative, or any OnStar DTCs are set
These concerns must be corrected before the start disable can be removed.
• If the OnStar system is not damaged and is operating properly
2. Press the blue OnStar button and ask the advisor to be transferred to the stolen vehicle team to verify the vehicle account has been updated.
3. Verify that OnStar is aware the vehicle has been recovered and that the vehicle account has been updated.
• If OnStar has not been notified that the vehicle has been recovered
Contact the customer and advise them that for security purposes, they must contact OnStar and the law enforcement agency to update the vehicle account.
• If the account has been properly updated
4. Once the vehicle account has been updated and the start disable request has been removed, DTC B302A will transition to a history DTC. Clear the history DTC.