Label, Claim and Letter Information
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the five digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ballpoint pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean dry surface.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information indicated below:
*
FAILED PARTS LABOR LAB OTH
REPAIR PERFORMED PC PART NO. ALLOW FC OP HRS HRS
REPLACE DOOR LOCK 2 15594594 ** 00 V4180 0.8 0. 1
STRIKER NUT - STANDARD CAB W/FULL INTERIOR - (RPO YE9/Z62)
REPLACE DOOR LOCK 2 15594594 ** 00 V4181 0.2 0.1
STRIKER NUT - STANDARD CAB WITH BASE INTERIOR
REPLACE DOOR LOCK 2 15594594 ** 00 V4182 0.3 0.1
STRIKER NUT - EXTENDED CAB W/REAR SEAT (RPO AM7)
REPLACE DOOR LOCK 2 15594594 ** 00 V4183 0.8 0.1
STRIKER NUT - EXTENDED CAB WITHOUT REAR SEAT
*Campaign Administrative Allowance
**The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 30% of all parts required for the repair.
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim submission.
Dear Chevrolet Owner:
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that certain 1988 C/K Trucks do not conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 206, "Door Locks and Door Retention Components." The trucks were assembled with door striker nuts which may be cracked or broken. In the event of a collision impact. a cracked or broken striker nut could allow the door to unexpectedly open.
Drivers and passengers might notice looseness or misalignment of the door lock striker bolt. After opening, the door might not latch again because of this misalignment.
WHAT WE WILL DO
To prevent this condition from occurring it will be necessary to replace the existing door striker nuts on all involved vehicles. This service will be completed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date. Instructions for this service have been sent to your dealer. It is estimated that parts will be available to your dealer on September 1, 1987. The labor time necessary to perform this correction will vary from 10 minutes to 50 minutes. Please ask your dealer if you wish to know how much additional time will be required to process your vehicle.
Your Chevrolet dealer is best equipped to obtain parts and provide service to ensure your vehicle is inspected and/or corrected as promptly as possible. However, if you take your vehicle to your dealership on the agreed service date and they do not service this condition on that date or within five days, we recommend you contact your nearest Chevrolet Branch Office by telephone. The Branch Office will assist you and your dealer in getting your vehicle serviced. The telephone numbers of the Branch Offices are listed in your Owner's Manual.
After contacting your dealer and the Branch Office, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator,
National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call 800-424-9393 (Washington, D.C. residents use 426-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.