Srta Processing Procedures

Figure 1 - SRTA Information Packet Envelope:

^ SRTA PROCESSING PROCEDURES

Each SRTA unit will be shipped in a container which must be used for core return of the original HM-290/HYDRA-MATIC 5LM60 assembly. A SRTA information packet is included with each SRTA unit. The contents of this envelope are to be removed and used as described with each illustration on the following pages.

Figure 2:

^ SRTA PROCESSING PROCEDURES - INFORMATION PACKET

The contents of this envelope include Limited Warranty Information, Dealer Product Feedback Form, Core Exchange Return Procedure, and a pre-addressed return mailing envelope. A dealer representative is to explain all warranty information contained in this envelope to the customer.

Figure 3 - Core Exchange Return Procedure:

^ SRTA PROCESSING PROCEDURES - CORE EXCHANGE RETURN

The core return procedure provides detailed instructions for the GM dealer on handling of the SRTA and original HM-290/HYDRA-MATIC 5LM60 units. This sheet can be discarded after use.

IMPORTANT CORE CREDIT INFORMATION: A remanufactured shift tower will be included as part of your 5LM60 SRTA unit. The original shift tower must be returned with your core unit in order to assure core credit.

Figure 4 - Core Return Information:

Figure 5 - Shipper:

^ SRTA PROCESSING PROCEDURES - CORE SHIPPING INFORMATION

Please refer to the form shown below and on the following pages for important shipping information.

Figure 6 - Failure Analysis Information Sheet:

^ SRTA PROCESSING PROCEDURES - FAILURE ANALYSIS INFORMATION


This Product Feedback Form is to be completed by the service manager and/or technician. Fill out the form as completely as possible to provide information which can be used for analysis. This valuable input can result in future product refinement through corrective action. Insert the white copy of the completed form and a copy of the repair order into the SRTA Information Packet envelope, reseal the envelope and wire tag it to the bell housing of the unit being returned for core exchange. Return the yellow copy of the completed Product Feedback Form, using the postage paid envelope, to Hydra-matic Division.