Owner Letter
Dear GMC Truck Owner:This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that some 1992 G-Vans produced at the Scarborough Assembly plant and equipped with vacuum power brake systems (JS5/JB7) have an incorrect brake pedal assembly. This incorrect brake pedal assembly has a pushrod pin that is both too small and installed in the incorrect location relative to the brake pedal pivot. The incorrect location of the push rod pin causes an increased brake pedal ratio that results in a decreased master cylinder stroke. Although a vehicle with a decreased master cylinder stroke will meet the full system stopping requirements of Federal Motor Vehicle Safety Standard (FMVSS) 105, "Hydraulic Brake Systems" it will not meet the partial system failure requirements. A further reduction of braking ability at a time when partial system failure has occurred could result in a vehicle crash without prior warning.
To correct this condition, your dealer will inspect for an incorrect brake pedal assembly and replace as required This service will be completed for you at no charge.
Instructions for performing this service have been sent to your GMC dealer. Please contact your dealer to arrange a service date. The labor time necessary to perform this correction will vary from one hour and fifteen minutes to one hour and thirty minutes. Please ask your dealer how much additional time will be needed to process your vehicle.
Your GMC dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not service this condition on that date or within five days. we recommend you contact your nearest GMC truck Zone Office by telephone. The Zone Office will assist you and your dealer in getting your vehicle corrected. The telephone numbers of the Zone Offices are listed in your Warranty and Owner Assistance Information Manual.
After contacting your dealer and the Zone Office, if you are still not satisfied with the action we have taken to remedy this non-compliance, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street S.W., Washington, D.C. 20590, or call the toll free Auto Safety Hotline at 1-8OO-424-9393 (Washington D.C. residents may call 366-0123).
The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please furnish us complete name and address of the person you sold or traded your vehicle to and return the card to us.
We are sorry to cause you this inconvenience: however, we have taken this action in the interest of your safety and continued satisfaction with our products.