Owner Letter
Owner LetterSeptember 2009
Dear General Motors Customer:
As the owner of a 2006 model year Chevrolet Cobalt, HHR; Pontiac Pursuit; or Saturn ION vehicle, equipped with a 2.2L 4-cylinder engine, your satisfaction with our product is very important to us.
This letter is to make you aware that some 2006 model year Chevrolet Cobalt, HHR; Pontiac Pursuit; and Saturn ION vehicles, equipped with a 2.2L 4-cylinder engine, may have a condition where, in some instances, the vehicle's engine computer could improperly communicate with certain types of electronic test equipment used to service and test your vehicle. If you live in an area that has a vehicle emission inspection requirement (sometimes referred to as "smog check"), it is possible that your vehicle's test results could be affected by this condition.
Important: Do not take your vehicle to your GM dealer/retailer as a result of this letter unless you are currently unable to pass a vehicle emission test inspection as a result of your engine's computer improperly communicating to the emission test equipment.
What We Have Done: General Motors is providing owners with additional warranty protection for the reprogramming of the engine computer. If your vehicle does not pass a state/provincial emission inspection because of missing or incomplete data from the engine's computer, and this occurs within 15 years of the date your vehicle was originally placed in service or 150,000 miles (240,000 km), whichever occurs first, the engine computer will be reprogrammed for you at no charge.
Diagnosis or repair for conditions other than the condition described above is not covered under this special coverage program.
What You Should Do: If you do not live an area that has a vehicle emission inspection requirement, simply place this letter with your other important glove box literature for future reference.
If you live in an area that has a vehicle emission inspection requirement and your 2006 model year Chevrolet Cobalt, HHR; Pontiac Pursuit; or Saturn ION does not pass a state/provincial emission inspection because of missing or incomplete information from your engine's computer, you may want to contact your GM dealer/retailer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient for you.
Reprogramming qualifying under this special coverage must be performed by a GM dealer/retailer. Present this letter to your dealer/retailer as authorization to perform this service.
If you have any questions or need any assistance, please contact your dealer/retailer.
We are sorry for any inconvenience you may experience; however, we have taken this action in the interest of your continued satisfaction with our products.
Scott Lawson
Director,
Customer and Relationship Services