Campaign - Uneven Brake Pedal Feel
SERVICE UPDATEBulletin No.: 12063
Date: April 24, 2012
Subject: -12063 Service Update for Inventory and Customer Vehicles Uneven Brake Pedal Feel - Expires with Base Warranty
Models:
2011~2012 CRUZE (J300) and ORLANDO (J309) equipped with ABS
Attention:
This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle's New Vehicle Limited Warranty period.
Purpose
This bulletin provides a service procedure to reprogram the Electronic Brake Control Module (EBCM) on certain 2011 and 2012 model year Chevrolet Cruze and Orlando vehicles equipped with an Anti-Lock Brake System (ABS).
Condition
These vehicles may have a condition where some customers may complain of uneven pedal feel at high speed ABS braking (higher than 140 KPH).
Correction
The Electronic Brake Control Module (EBCM) will be reprogrammed.
Vehicles Involved
Involved are certain 2011 and 2012 model year Chevrolet Cruze / Orlando vehicles built within these VIN breakpoints:
All involved vehicles are identified by VIN in the Global Warranty Management System - Investigate Vehicle History (GMVIS2) Application. Dealership technicians should always check this site to confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is important to routinely use this tool to verify eligibility because not all similar vehicles may be involved regardless of description or option content.
Additionally, a list of involved vehicles currently in dealer inventory is available on the "Service Update Bulletin Information" link under the "Service" tab in GM GlobalConnect (US) or attached to the GlobalConnect message (Canada) used to release this bulletin. Customer vehicles that return for service, for any reason, and are still covered under the vehicle's base warranty should also be checked for vehicle eligibility.
Part Information
No parts are required for this service update.
Service Procedure
Do not attempt to order the calibration number from GM Customer Care and Aftersales. The calibration numbers required for this service procedure are programmed into control modules via a Multiple Diagnostic Interface (MDI) or Tech 2 with the calibration update. When using a MDI or Tech 2 for reprogramming, ensure that it is updated with the latest software version. If you cannot access the calibration, call the Techline Customer Support Center and it will be provided.
For step-by-step programming instructions, please refer to SI and the Techline Information System (TIS) terminal.
1. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to maintain a charge during programming. Only use an approved Midtronics(R) PSC 550 Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain proper battery voltage during programming.
2. Connect MDI device to the vehicle and access Service Programming System (SPS).
You may see the updated EBCM Cal.Data (as shown below) in TIS2WEB.
- Software Module 1 Identifier : 13397694
3. Perform the SPS function Electronic Brake Control Module - Programming and follow the on-screen instructions.
4. Clear all diagnostic trouble codes (DTCs).
Warranty Transaction Information
Submit a transaction using the table below.
Dealer Program Responsibility
Whenever a vehicle subject to this service update enters your vehicle inventory, or is in your facility for service in the future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be sure the service update correction has been made before selling or releasing the vehicle.
Disclaimer