Front Strut Bearings - Squeaking/Chirping Noise: Overview

NO: 02-10-98

GROUP: Suspension

DATE: Sept. 25, 1998

SUBJECT:
Squeaking Noise From Strut Bearing(s)

MODELS:
1998 - 1999 (NS) Town & Country/Caravan/Voyager
1998 - 1999 (GS) Chrysler Voyager (International Market)

NOTE:
THIS BULLETIN APPLIES TO VEHICLES BUILT THROUGH OCT. 1, 1998.

SYMPTOM/CONDITION:

A squeaking/chirping noise is heard (inside or outside the vehicle) from the strut tower area(s) when turning the steering wheel or when the vehicle is driven over any irregularities in the road surface.

DIAGNOSIS:

With the vehicle on a level surface, hold a front suspension coil spring, with your hands near 180° apart, and try to rotate the spring right and left. If a squeaking/chirping noise is heard from the top of the strut tower, perform the Repair Procedure. Repeat for the opposite side strut tower.

Parts Information:

AR (2) 04684418 Bearing, Strut Upper Pivot

POLICY: Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:

Labor Operation No:

02-05-39-93 One Side 0.9 Hrs.
02-05-39-94 Two Sides 1.6 Hrs.

FAILURE CODE: P8 - New Part