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Quad Or 50/50 Rear Bench Seat - High Latch Effort

NUMBER: 23-32-00 Rev. A

GROUP: Body

DATE: Sept. 22, 2000

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-32-00, DATED SEPT. 8, 2000, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE CHANGES TO THE REPAIR PROCEDURE.

SUBJECT:
Quad Seat And 50/50 Rear Bench Seat Rattle Or Groan Sound And/Or Latch Effort

OVERVIEW:
This bulletin involves applying MOPAR silicone spray lube to the quad seat and 50/50 rear bench seat latch strikers.

MODELS:
2001 (RS) Town & Country/Caravan/Voyager
2001 (RG) Chrysler Voyager (International Markets)

SYMPTOM/CONDITION:
Some vehicles may exhibit a rattle sound from the quad seat(s) and/or 50/50 rear bench seat(s) and/or a groan sound when the seat(s) are tumbled forward and/or seat(s) may be difficult to unlatch for tumble or easy entry.

DIAGNOSIS:
If the vehicle operator describes any of the above conditions, perform the Repair Procedure.





PARTS REQUIRED:

REPAIR PROCEDURE:
THIS REPAIR IS COMPATIBLE WITH DAIMLERCHRYSLER'S MOBILE SERVICE PROGRAM AND DOES NOT REQUIRE HOISTS OR OTHER FULL SERVICE FACILITY SPECIAL EQUIPMENT.

1. Move the seat headrest to full down position.

2. Using recliner handle on quad seats, or lever # 1 on 50/50 rear bench seats, fold seat back forward until it latches.

3. Tumble the seat forward, using easy entry handle on quad seats, or lever # 2 on 50/50 rear bench seats.

4. Pull the release strap # 3 to unlatch the seat from the floor.

5. **Smooth the bottom of the seat latch strikers in the floor with sandpaper.

6. Spray bottom and top** of the seat latch strikers (4 for each seat) with MOPAR silicone spray lube, p/n 04318070.

7. Install the seat.

8. Repeat steps 1 through 7 on all remaining quad and 50/50 seats.

POLICY: Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:

FAILURE CODE: 68 - Noisy