Instrument Panel - Rattle From Hood Hinge
NUMBER: 23-001-01GROUP: Body
DATE: Jan. 26, 2001
SUBJECT:
Instrument Panel/Hood Hinge Rattle
OVERVIEW:
This bulletin involves installing revised hood hinge bushings.
MODELS:
2001 (RS) Town & Country/Voyager/Caravan
2001 (RG) Chrysler Voyager (International Markets)
SYMPTOM/CONDITION:
The hood hinge bushings of some 2001 minivans may have excessive clearance that creates a rattle sound when a subject vehicle is driven over a rough road. This rattle sound, when first heard, would most likely be misdiagnosed as an instrument panel rattle near the base of the "A"-pillar.
DIAGNOSIS/REPAIR PROCEDURES:
Sharply hit the rear corners of the hood with the palm of your hand. If a rattle sound is heard, the hood hinge bushings are the cause of the sound. This condition may exist on one or both sides of the hood.
PARTS REQUIRED:
REPAIR PROCEDURE:
THIS REPAIR IS COMPATIBLE WITH DAIMLERCHRYSLER'S MOBILE SERVICE PROGRAM AND DOES NOT REQUIRE HOISTS OR OTHER FULL SERVICE FACILITY SPECIAL EQUIPMENT.
1. Using the procedure outlined on page 8R-5 of the 2001 Town & Country, Caravan and Voyager Service Manual (Publication No.81-370-1005), remove the front wiper unit.
2. Have an assistant hold the hood in position while removing a hood hinge pivot bolt.
3. Pry the hood hinge bushing out of the hood hinge.
4. Install revised hood hinge bushing, p/n 04860373AC, into the hood hinge.
5. Install the pivot bolt and torque to 28 Nm (21 ft. lbs.).
6. Repeat steps 2 through 5 for the other side hood hinge.
7. Using the procedure outlined on page 8R-6 of the 2001 Town & Country, Caravan and Voyager Service Manual (Publication No. 81-370-1005), install the front wiper unit.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE: