Body - Power Sliding Door Adjustment/Diagnostics: Overview
NUMBER: 23-020-07 REV. AGROUP: Body
DATE: September 27, 2007
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-020-07, DATED JUNE 2, 2007, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE AN ELECTRICAL DIAGNOSIS AID.
SUBJECT:
Power Sliding Door Adjustment And Diagnosis Aid
OVERVIEW:
This bulletin involves specific procedures for checking sliding door alignment and adjustment **and checking for correct states of Power Sliding Door Module (PSDM) inputs.** These Repair Procedures should be followed prior to replacement of any parts.
MODELS:
2001 - 2007 RG Chrysler Voyager (International Markets)
2001 - 2007 RS Town & Country/Caravan/Voyager
NOTE:
This bulletin applies to RG/RS vehicles equipped with Power Sliding Door(s) (Sales code JRA or JRB)
**SPECIAL TOOLS/EQUIPMENT REQUIRED:**
SYMPTOM/CONDITION:
Power Sliding Door(s) out of adjustment **and addition of an electrical diagnostic chart**.
DISCUSSION:
This Service Bulletin is being released because accurate sliding door adjustment procedures are not currently available in DealerCONNECT > TechCONNECT at this time. The service information will be updated soon.
**This bulletin also provides additional information and tips to assist technicians with electrically diagnosing the Power Sliding Door. **
NOTE:
**Door adjustment should be checked and corrected first then diagnose electrical issues concerning the Power Sliding Door. **
**POWER SLIDING DOOR ELECTRICAL DIAGNOSIS:
The Power Sliding Door (PSD) may not power open OR will power open but will not power close when utilizing the Remote Keyless Entry (RKE) transmitter OR switches located inside the vehicle.
NOTE:
The table provides information about normal switch states that can be read with the DRBIII(R). This information will be valuable when making diagnostic decisions.
Additional Information:
Pawl Switch - The pawl switch may behave differently depending on how hard the door is closed. Check the switch reading by closing the latch just to the secondary position, with a moderate slam to full closed (primary), and an aggressive slam to primary. If slamming of the door to primary causes the pawl switch to remain closed when the latch is in primary, Replace the latch.
Full Open Switch - If the full open switch always reads open, check the hold open latch cable to make sure it isn't preventing the hold open latch from contacting the switch. An easy way to check is to remove the hold open cable and then read the switch status with the door fully open. If the cable is impacting the switch status, replace the hold open cable.
Latch Hesitating or Pausing During Cinch - Place the door in the mid point of travel.
Use a screwdriver to place the latch in the secondary position. If the latch still hesitates or pauses during cinch, replace the latch.**
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.