A/C - Compressor Failure: Overview
NUMBER: 24-004-04GROUP: Heating & A/C
DATE: June 1, 2004
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 24-005-03, DATED JUNE 20, 2003, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES CORRECTED PART NUMBERS ON PAGES 10 AND 11.
SUBJECT:
A/C Compressor Failure
OVERVIEW:
This bulletin involves replacing the A/C compressor, related lines, inspecting the receiver/drier, and checking the Powertrain Control Module (PCM) to ensure the appropriate level software is installed.
NOTE:
THE A/C COMPRESSOR WARRANTY PERIOD HAS BEEN EXTENDED TO 7 YEARS OR 70,000 MILES. REFER TO WARRANTY BULLETIN D-03-12 FOR COMPLETE DETAILS.
MODELS:
2001 - 2003 (RS) Town & Country/Caravan/Voyager
2001 - 2003 (RG) Chrysler Voyager (International Markets)
NOTE:
THIS BULLETIN APPLIES TO RS VEHICLES EQUIPPED WITH A 3.3L OR 3.8L ENGINE (SALES CODE EGA, EGH, OR EGM) AND A SINGLE A/C SYSTEM (SALES CODE HAA OR HAD) BUILT ON OR BEFORE FEBRUARY 23, 2003 (MDH 0223XX) OR A DUAL A/C SYSTEM (SALES CODE HBB) BUILT ON OR BEFORE APRIL 1, 2003 (MDH 0401XX) AND RG VEHICLES EQUIPPED WITH A 3.3L ENGINE (SALES CODE EGA) AND A SINGLE A/C SYSTEM (SALES CODE HAA, HAD, OR HAJ) BUILT ON OR BEFORE APRIL 7, 2003 (MDH 0407XX) OR A DUAL A/C SYSTEM (SALES CODE HAH) BUILT ON OR BEFORE MAY 27, 2003 (MDH 0527XX).
SYMPTOM/CONDITION:
Vehicle operator may describe that the A/C system is inoperative.
Technician may find the A/C compressor has failed due to lack of lubrication.
DIAGNOSIS:
If the A/C compressor fails due to lack of lubrication, perform the Repair Procedure.
PARTS REQUIRED:
EQUIPMENT REQUIRED:
POLICY:
Reimbursable within the provisions of the extended warranty period of 7 years or 70,000 miles. Refer to Warranty Bulletin D-03-12 for complete details.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.