Sliding Door - Reverses Direction During Close Cycle
NUMBER: 23-036-01GROUP: Body
DATE: Dec. 14, 2001
SUBJECT:
Power Sliding Door Reverses Direction During the Power Close Cycle, False Obstacle Detection
OVERVIEW:
This bulletin involves checking for contact between the power sliding door hold-open latch and the sliding door weatherstrip, and grinding away a section of metal from the lower B-pillar/rocker panel area.
MODELS:
2001 - 2002 (RS) Town & Country/Caravan/Voyager
2001 - 2002 (RG) Chrysler Voyager (International Market)
NOTE:
THIS BULLETIN APPLIES TO VEHICLES EQUIPPED WITH POWER SLIDING DOOR(S), SALES CODES JRA (RIGHT) OR JRB (LEFT).
SYMPTOM/CONDITION:
Near the end of the power close cycle, the power sliding door reverses direction. This condition can be intermittent and may occur on one or both power sliding doors.
DIAGNOSIS:
Inspect the sliding door B-pillar weatherstrip located at the front edge of the sliding door glass. If the weatherstrip is deformed or the lip of the weatherstrip is rolled over, refer to TSB 23-013-01 Rev. A, dated Dec. 14, 2001 before proceeding with this bulletin.
Inspect for contact between the power sliding door hold-open latch and the sliding door weatherstrip:
1. With the sliding door open, closely examine the sliding door weatherstrip near the B-pillar/sill area for witness marks (dull spots, scraping, or cuts) as shown in (Fig. 1). If no witness marks are evident, proceed to step 2. If witness marks are evident, perform the Repair Procedure.
2. Use a business or index card to check the clearance between the sliding door hold-open latch and the weatherstrip as shown in (Fig. 2). If there is clearance between the hold-open latch and the weatherstrip using a card, refer to the 2002 RS Service Manual or MDS2, Power Sliding Door Systems for further diagnosis. If there is no clearance using a card, perform the Repair Procedure.
PARTS REQUIRED:
EQUIPMENT REQUIRED:
REPAIR PROCEDURE:
1. Open the sliding door.
2. Remove the plastic sill plate cover using a trim stick.
3. From the splice at the bottom center of the door opening, pull back weatherstrip past B-pillar/sill area. Clean the off excessive weatherstrip adhesive from the metal.
4. Mark the area of metal at the B-pillar/rocker panel to be removed as shown in (Fig. 3)
5. Place a fender cover or another appropriate cover over the carpet and seat.
WARNING:
USE OF PROPER EYE PROTECTION IS REQUIRED FOR STEPS 6 THROUGH 8. LACK OF PROPER EYE PROTECTION MAY CAUSE PERSONAL INJURY.
6. Using a die grinder, grind away 4 mm of metal from the area marked. Make sure to taper the ends of the cut.
7. Use a file to smooth the cut area.
8. Clean off the area using compressed air.
9. Apply corrosion inhibitor p/n 82300508 or equivalent to exposed bare metal.
10. Apply weatherstrip adhesive, p/n 04773374, to sliding door weatherstrip channel and install insuring that the weatherstrip is properly seated.
11. Install the plastic sill plate cover.
12. Operate the power sliding door multiple times insuring proper power door closing cycle operation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE: