Body - Windshield Crack Diagnosis
NUMBER: 23-047-06GROUP: Body
DATE: October 21, 2006
SUBJECT:
Cracked Windshield
MODELS:
2006 - 2007 (CS) Pacifica
2006 - 2007 (DC) Ram Cab & Chassis
2006 - 2007 (DR/DH/D1) Ram Truck
2006 - 2007 (HB) Durango
2007 (HG) Aspen
2006 (TJ) Wrangler/Wrangler Unlimited
2007 (JK) Wrangler/Wrangler Unlimited
2006 (JR) Sebring Convertible/Sebring Sedan/Stratus
Sedan
2007 (JS) Sebring
2007 (KA) Nitro
2006 - 2007 (KJ) Liberty/Cherokee
2006 - 2007 (LE) 300C/300C Touring (International Market)
2006 - 2007 (LX) 300/Magnum/Charger
2007 (MK49) Compass
2006 - 2007 (ND) Dakota
2007 (PM) Caliber
2006 - 2007 (PT) Chrysler PT Cruiser
2006 - 2007 (RS) Town & Country/Caravan
2006 - 2007 (RG) Chrysler Voyager (International Market)
2006 - 2007 (WK) Grand Cherokee
2006 - 2007 (WH) Grand Cherokee (International Market)
2006 - 2007 (XK/XH) Commander
2006 (ZB) Viper
2006 - 2007 (ZH) Crossfire
DISCUSSION:
Windshield cracks caused by an impact from a foreign object; (i.e. stone) are often difficult to identify. The following assessment should be used to verify the presence of an impact chip on the crack.
If no obvious impact chip is present, run a ball point pen along the crack and feel for a slight drop or pit in the glass. If a slight drop or pit in the glass is present, this indicates a small impact caused the crack. If the molding contains a witness mark or dent from an impact, inspect under the molding for an impact chip in the same manner.
POLICY:
Cracks caused by an impact are not warrantable.
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.