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Brakes - Front End Vibration When Braking/Short Front Pad Life

NUMBER: 05-005-12

GROUP: Brakes

DATE: September 20, 2012

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 05-007-11, DATED OCTOBER
11, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE LABOR OPERATION TIME
ADJUSTMENTS.

SUBJECT:
Vibration At The Front Of The Vehicle When Braking And/Or Front Brake Pad Lining Life (Warranty Extension)

OVERVIEW:
This bulletin involves installing new brake linings and replacing both brake rotors as required.

MODELS:

2009-2011 (RT) Caravan / Town & Country

NOTE:
This bulletin applies to vehicles equipped with brake sales code BRE and/or BRG built after January 01, 2009 and before May 02, 2011.

SYMPTOM/CONDITION:
Vibration at the front of the vehicle when braking.

DIAGNOSIS:
1. Road test the vehicle for 5 minutes and intermittently apply the brakes.
2. Were there any vibrations experienced when braking?
a. Yes >>> Proceed to the repair procedure.
b. No >>> Proceed to Step # 3.
3. Remove both front tire and wheel assemblies. Refer to the service information outlined in DealerCONNECT > TechCONNECT > Service Information tab > 22 - Tires and Wheels > Removal
4. Using a Brake Lining Thickness Gauge or Brake Pad/Shoe Gauge, measure brake pad thickness.
5. Perform the repair procedure if the brake pad usable material measured at its thinnest point measures 4mm (0.1575 inches) or less.





PARTS REQUIRED:

Qty.Part No.Description

REPAIR PROCEDURE:

1. Remove the front brake pads. Refer to the service information outlined in DealerCONNECT > TechCONNECT > Service Information tab > 05 - Brakes> 05 - Brakes, Base, Brake > Hydraulic/Mechanical > PADS, Brake, Front > Removal.
2. Remove any clips retaining the brake rotor to the wheel mounting studs.
3. Slide the brake rotor off the hub and bearing.
4. Clean the hub face to remove any dirt or corrosion where the rotor mounts.
5. Perform Step # 2 through Step # 4 on the opposite side of the vehicle.
6. Install brake rotors p/n CNM2X252AB over the studs on the hub and bearing on both sides of the vehicle.

NOTE:
Rotor replacement is recommended when switching to this type brake pad. Standard brake service procedures apply thereafter.

7. Install new pads p/n CNXBX361AA. Refer to the service information outlined in DealerCONNECT > TechCONNECT > Service Information tab > 05 - Brakes > 05 - Brakes, Base, Brake > Hydraulic/Mechanical > PADS, Brake, Front > Installation.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.