Body - Power Sliding Door Will Not Power Open
NUMBER: 23-005-10GROUP: Body
DATE: March 02, 2010
SUBJECT:
Power Sliding Door Will Not Power Open
OVERVIEW:
This involves removing the sliding door trim panel and modifying the foam isolator around the handle link on the right and/or left side.
MODELS:
2009-2010 (RT) Caravan/Town and Country
NOTE:
This bulletin applies to vehicles built before February 12, 2010 (MDH0212XX).
SYMPTOM/CONDITION:
The customer may experience the power sliding door of the right and/or left side not opening when using the interior or exterior handles or interior B-pillar button from full closed position but works with remote keyless entry and the front row overhead console buttons.
NOTE:
The sliding door will power close and properly function in all manual operations.
DIAGNOSIS:
This procedure only address vehicles that do not power open using the interior and exterior handles or interior B-pillar button from full closed position. This does not address any closing issues.
REPAIR PROCEDURE:
1. Remove the door trim panel right and/or left side. Refer to the detailed procedures available in DealerCONNECT > TechCONNECT > : Service Info > 23-Body > Doors - Sliding > PANEL, Door Trim > Removal.
2. Cut and remove 25.4mm (1 in) of foam from the upper portion of the foam isolator around the handle link as indicated in (Fig. 1).
3. Install the sliding door trim panel right and/or left side. Refer to the detailed procedures available in DealerCONNECT > TechCONNECT > : Service Info > 23-Body > Doors - Sliding > PANEL, Door Trim > Installation.
4. Verify the power locking and unlocking mechanisms work correctly. Then verify the door power opens utilizing the door handles and B-pillar switch. Perform this lock, unlock, power open test cycle 5 times.
5. Return the vehicle to the customer.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.