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Body - R/H Front Door Glass Buzz/Squeak/Rattle

NUMBER: 23-011-10

GROUP: Body

DATE: August 07, 2010

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 10-048. ALL APPLICABLE VIN's HAVE BEEN LOADED.

SUBJECT:
Buzz, Squeak or Rattle From The Right Front Door Glass

OVERVIEW:
This involves inspecting the right front door lock rod and if necessary replacing the lock rod assembly.

MODELS:

2010 (RI) Town & Country/Grand Caravan

NOTE:
This bulletin applies to vehicles built before May 20, 2010 (MDH0520XX).

SYMPTOM/CONDITION:

The customer may experience a buzz, squeak or rattle (BSR) from the right front door glass.

DIAGNOSIS:

1. If the vehicle operator experiences the symptom/condition, perform the repair procedure.





PARTS REQUIRED:

REPAIR PROCEDURE:

1. Remove the right front door trim panel. Refer to the detailed removal procedures available in DealerCONNECT > TechCONNECT >: Service Info > 23-Body > Door - Front > Panel, Door Trim > Removal.





2. Remove and replace with new door lock rod (Fig. 1).

3. Re-install the right front door trim panel. Refer to the detailed installation procedures available in DealerCONNECT > TechCONNECT >: Service Info > 23-Body > Door - Front > Panel, Door Trim > Installation.

4. Return the vehicle to the customer or dealer inventory.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.