Body - Power Sliding Door Intermittently Won't Close
NUMBER: 08-045-11GROUP: Electrical
DATE: August 04, 2011
SUBJECT:
Power Sliding Door Intermittently Will Not Close
OVERVIEW:
This bulletin involves inspecting the power sliding door module left and right (PSDML and PSDMR) "Full Open Counts" and recalibrating the power sliding door if necessary.
MODELS:
2011 (RT) Grand Caravan / Town & Country
NOTE:
This bulletin applies vehicles equipped with Power Sliding Doors (sales code JRA and JRB) built prior to May 16, 2011 (MDH 0516XX).
SYMPTOM/CONDITION:
The Power Sliding Door intermittently will not close with a clicking sound at, or near, the full closed position
DIAGNOSIS:
1. Connect wiTECH to the vehicle.
2. Select the PSDMR.
3. Select the Data Tab.
4. Record the "Full Open Counts" for PSDMR.
5. Select the PSDML.
6. Record the "Full Open Counts for PSDML.
7. Is the "Full Open Counts at 430 for any module?
a. Yes >>> Perform the Repair Procedure
b. No >> This Service Bulletin does not apply. Further diagnosis may be required.
REPAIR PROCEDURE:
1. Perform the Power Sliding Door Learn Cycle for each Power Sliding Door. Refer to the procedures available in DealerConnect / TechCONNECT > Group 08 - Electrical > 8N - Power Systems > Power Sliding Door > Standard Procedure > Power Sliding Door Learn Cycle.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.