Recall - Driver's Seat Anchor Bolt Replacement: Overview
February 2001Dealer Service Instructions for:
Safety Recall No. 968
Driver's Seat Rear Anchor Bolts
Models
2001 (ST) Chrysler Sebring Coupe and Dodge Stratus Coupe
(Two Door)
NOTE:
This recall applies only to certain vehicles built from November 8, 2000 through November 9, 2000 (MDH 110800 through 110911).
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to stop sale and complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the DIAL VIP System.
Subject
Incorrect bolts may have been installed to secure the rear of the driver's seat assembly to the floor pan on 20 of the above vehicles. In the event of an accident, the bolts may not properly secure the seat and could cause increased injury to the driver of the vehicle.
Repair
The two rear driver's seat-to-floor pan anchor bolts must be replaced.
Parts Information
Each dealer to whom vehicles in the recall were invoiced (or the current dealer at the same street address) will receive enough Seat Anchor Bolts to service 100% of those vehicles.
Service procedure
1. Move the driver's seat to the full forward position.
2. Remove the two (2) rear driver's seat anchor bolt covers (Figure 1).
3. Remove and discard the two (2) rear driver's seat anchor bolts (Figure 1).
4. Install the two provided anchor bolts. Tighten the bolts to 33 ft-lbs (44 Nm).
5. Install the anchor bolt covers.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DIAL System. Claims submitted will be used by DaimlerChrysler to record recall service completions and provide dealer payments.
Use the labor operation number and time allowance shown:
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Parts Return
Not required.
Dealer Notification and Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Two additional copies will be sent through the DCMMS, and the MDS2 will be updated to include this recall in the near future.
Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a list of their involved vehicles. The vehicle list is arranged in Vehicle Identification Number (VIN) sequence. Owners known to DaimlerChrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles have been entered to DIAL System Functions 53 and VIP for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of their incomplete vehicles. The customer name, address and phone number are listed if known. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this system, type "53" at the "ENTER FUNCTION" prompt, then type "0RD968".
Owner Notification and Vehicle List
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A copy of the owner letter is shown.
Enclosed with each owner letter is an Owner Notification Form(not shown). The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Dealers are encouraged to consider alternative scheduling and servicing approaches for this recall. This repair does not require hoists or other full service facility special equipment and is a DaimlerChrysler Mobile Service approved repair.
Vehicle Not Available
If a vehicle is not available for service, let us know by filling out the pre-addressed Owner Notification Form or describe the reason on a postcard and mail to:
DaimlerChrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Additional Information
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
Customer Services Field Operations
DaimlerChrysler Corporation