How to Cope With Intermittent Malfunctions
TO COPE WITH INTERMITTENT MALFUNCTIONMost intermittent malfunctions occur under certain conditions. If those conditions can be identified, the cause will be easier to find.
1. Ask the customer about the malfunction
- Ask what it feels like, what it sounds like, etc. Then ask about driving conditions, weather, frequency of occurrence, and so on.
2. Determine the conditions from the customer's responses
- Typically, almost all intermittent malfunctions occur from conditions like vibration, temperature and/or moisture change, poor connections. From the customer's responses, it should be reasoned which condition is most likely.
3. Use simulation test
- In the cases of vibration or poor connections, use the simulation tests below to attempt to duplicate the customer's complaint. Determine the most likely circuit(s) and perform the simulation tests on the connectors and parts of that circuit(s). Be sure to use the inspection procedures provided for diagnostic trouble codes and trouble symptoms.
- For temperature and/or moisture condition related intermittent malfunctions, try to change the conditions of the suspected circuit components, then use the simulation tests below.
4. Verify the intermittent malfunction is eliminated
- Repair the malfunctioning part and try to duplicate the condition(s) again to verify the intermittent malfunction has been eliminated.
SIMULATION TESTS
NOTE: In case of difficulty in finding the cause of the intermittent malfunction, the data recorder function in the scan tool is effective.
For these simulation tests, shake, then gently bend, pull, and twist the wiring of each of these examples to duplicate the intermittent malfunction.
- Shake the connector up-and-down, and right-and-left.
- Shake the wiring harness up-and-down, and right-and-left. Especially, check splice points of a wiring harness carefully. Refer to Splice Location - Index.
- Vibrate the part or sensor.