Troubleshooting Strategy
NOTE: If a DTC is erased, its "freeze frame" data will be also erased and the readiness test status will be reset Store the "freeze frame" data before erasing the DTC.Use these steps to plan your diagnostic strategy. If you follow them carefully, you will be sure to have exhausted most of the possible ways to find an MFI fault.
1. Gather as much information as possible about the complaint from the customer.
2. Verify that the condition described by the customer exists.
3. Check the vehicle for any MFI Diagnostic Trouble Code (DTC).
4. If you cannot verify the condition and there are no DTCs, the malfunction is intermittent. For information on how to cope with intermittent malfunctions, refer to How to Use Troubleshooting/Inspection Service Points - How to cope with Intermittent Malfunction.
5. If you can verify the condition but there are no DTCs, or the system cannot communicate with the scan tool, refer to the trouble symptom classification table.
6. If there is a DTC, record the number of the code, then erase the code from the memory using the scan tool.
7. Reconfirm the malfunction symptom and carry out a test drive with the drive cycle pattern.
8. If DTC is set again, carry out an inspection with the inspection procedure for diagnostic trouble codes of that code.
9. If DTC is not set again, the malfunction is intermittent. For information on how to cope with intermittent malfunctions, refer to How to Use Troubleshooting/Inspection Service Points - How to cope with Intermittent Malfunction.
10. After repairs are completed, conduct a road test duplicating the complaint set conditions to confirm the malfunction has been connected.
NOTE: If the engine control module (ECM)