Rear Glass - Creaking Sound
NUMBER: 23-009-02GROUP: Body
DATE: Feb. 18, 2002
SUBJECT:
Backlight Creak Sound
OVERVIEW:
This bulletin involves cleaning the underside of the molding lip and glass with isopropyl alcohol and applying Krytox lubricant to the underside molding lip.
MODELS:
2001-2002 ST Sebring/Stratus Coupe
NOTE:
THIS INFORMATION APPLIES TO ALL 2001 MODELS AND 2002 MODELS BUILT PRIOR TO DEC. 3, 2001 (MDH1203XX).
SYMPTOM/CONDITION:
Some vehicles may exhibit a creaking, snapping, or rattle sound originating from the rear glass area. These sounds may be caused by the rear exterior vinyl molding sticking and releasing from the glass or sliding against the surface of the glass.
DIAGNOSIS:
Drive the vehicle in dry weather, over various road conditions with someone listening for the sound in the back seat. If the sound is heard, stop the vehicle and isolate the right and left molding from the glass with tape. Make sure the tape covers the glass to its edge. Drive the vehicle again to see if the sound is eliminated. If the sound is eliminated, perform the Repair Procedure.
PARTS REQUIRED:
EQUIPMENT REQUIRED:
REPAIR PROCEDURE:
1. Lift the lip (edge) of the molding away from the glass with a trim stick and blow out any debris from between the molding and glass with compressed air. Clean between the glass and molding with isopropyl alcohol (Fig. 1). Clean both right and left sides.
NOTE:
ALLOW THE ALCOHOL TO DRY BEFORE PROCEEDING WITH THE NEXT STEP
2. Lift the molding away from the glass with a trim stick and apply p/n 05019060AA to the entire underside length of the right and left molding with a clean cotton applicator or swab (Fig. 2). Make sure the lip of the molding which contacts the glass is coated.
3. Clean any residue from the glass that may be seen outside the molding edge with isopropyl alcohol and follow with glass cleaner.
4. Confirm the repair by driving the vehicle in the same manner that the sound was heard in the Diagnosis section.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE: