Completion Information
Completion Reporting and ReimbursementClaims for vehicles which have been serviced must be submitted by DIAL dealers on the DIAL System. Non DIAL dealers may submit WROS. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Enter only one VIN per claim on a WRO. Fill in the labor operation number and time allowance and write on the WRO "Customer Satisfaction Notification # 281T --Transmission Oil Cooler Bypass Valve." Do not enter other service claims on the same WRO.
Use the following labor operation number and time allowance:
Labor Operation Time
Number Allowance
Install transmission oil cooler bypass valve. 21281282 0.5 Hour
Note: See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing instructions.
Parts Return
Not applicable.
Vehicle Not Available
If a vehicle is not available for this service for a known reason, let us know by filling outthe pre-addressed Vehicle Disposition Form portion of the Owner Recall Notification Form or describe the reason on a postcard and mall to:
Chrysler Motors 416-15-19 Recall Coordination P.O. Box 1919 Detroit, Michigan 48231-9986
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.