Owner Letter
SAFETY RECALL - BRAKE PEDAL
Dear Chrysler Corporation Vehicle Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler Corporation has determined that a defect which relates to motor vehicle safety exists in some 1992 model Plymouth Voyager, Dodge Caravan and Caravan C/V vehicles. The brake pedal metal pad may not be attached properly to the brake pedal arm, and could become loose or separate from the arm. This could make it difficult to properly apply the brake pedal and possibly result in an accident without prior warning.
Your vehicle, identified on the enclosed form, is affected. For this reason we ask that you arrange for service to correct the condition without delay. The service and required parts as described in this letter will be provided free of charge.
To correct the condition your dealer will replace the brake pedal assembly. The repair will take about one-half hour to complete. However, adddional time may be required depending on how dealer appointments are scheduled and processed. To obtain this free service:
^ Contact your dealer as soon as possible to schedule an appointment for the service.
^ Take the enclosed Owner Recall Notification Form with you at the time of your appointment and give it to your dealer. The form identifies the vehicle and recall for which the service is required.
If you have any problem obtaining the needed service, please contact the Chrysler Zone Service Office in your area. (It is listed under "Service Assistance" in your Owner's Manual.) A Zone representative will arrange for prompt repair of your vehicle.
We regret any inconvenience which this action may cause you. However, we believe that you understand our concern for motor vehicle safety, and for your continued satisfaction with our products. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call the Toll Free Auto Safety Hotline at 1-800-424-9393. (Washington D.C. area residents may call 366-0123.)
Thank you for your attention to this important matter.