Sliding Door - Difficult To Close: Overview
NO: 23-23-97GROUP: Body
DATE: Apr. 18, 1997
SUBJECT:
Sliding Door Difficult To Close
MODELS:
1995 - 1997 (AB) Ram Van/Wagon
SYMPTOM/CONDITION:
Excessive effort is required to close the side sliding door.
DIAGNOSIS:
Verify the flushness of the sliding door to the body at the upper and lower B-pillar and at the center of the C-pillar. If the sliding door is underflush to the body, perform the following "ADJUST SLIDING DOOR - MINOR ADJUSTMENT" Repair Procedure. Verify that the rear (C-pillar) striker is properly aligned to the latch by verifying that the striker is positioned in the center of the latch (Figure 1).
Verify that the stabilizer pin enters the front striker latch grommet on the B-pillar at an acceptable distance. The stabilizer pin should not enter the grommet too early which can interfere with door closing effort. The proper position of the stabilizer pin is one that fits snug into the front striker latch grommet with the door closed but does not come in contact with the front latch striker. If the rear striker is not positioned in the center of the latch, or if the stabilizer pin is not adjusted properly, perform the following "ADJUST SLIDING DOOR - MINOR ADJUSTMENT" Repair Procedure.
Inspect the plastic quiet mat door catch on the bottom track (Figure 2). If the mat is missing or damaged, perform the following "QUIET MAT DOOR CATCH REPLACEMENT" Repair Procedure and then "ADJUST SLIDING DOOR - MINOR ADJUSTMENT" Repair Procedure.
Verify that the character lines of the sliding door to the body at the B-pillar and at the C-pillar align properly. If the sliding door is not aligned properly to the body, perform the following "ADJUST SLIDING DOOR - MAJOR ADJUSTMENT" Repair Procedure.
PARTS REQUIRED:
AR (1) 55347146 Roller, Upper Forward
AR (1) 55347152 Lower Bumper And Bracket
AR (1) 55075676 Quiet Mat Door Catch, Lower Track
POLICY: Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No: Replace Quiet Mat Door Catch
23-40-24-90 0.5 Hrs
Adjust Sliding Door - Minor Adjustment
23-00-11-92 0.4 Hrs.
Adjust Sliding Door - Major Adjustment
23-00-11-93 1.0 Hrs.
Related Operation:
Replace Front Upper Roller And/Or Lower Bumper Bracket
23-40-22-90 0.2 Hrs.
FAILURE CODE: P8 - New Part
XX - Service Adjustment