Canada - Campaign - J38 Supplemental Front Airbag Sensors
BulletinJ38
Issue Date
2010-04-20
IMPORTANT
DEALER SERVICE INSTRUCTIONS
CUSTOMER SATISFACTION NOTIFICATION J38 SUPPLEMENTAL FRONT AIRBAG SENSORS
MODELS:
2005-2006 (RS) Dodge Caravan, Grand Caravan and Chrysler Town & Country
NOTE:
This notification applies only to the above vehicles built from January 19, 2005 through April 5, 2006 (MDH 011900 through 040500).
IMPORTANT:
Many of the vehicles within the above build period have already been repaired according to our warranty records, and therefore, have been excluded from this notification.
^ The supplemental front airbag sensors on about 68,700 of the above vehicles may crack under certain conditions and allow water to enter into the sensor. These sensors were added to enhance the performance of the vehicle's airbag system; however, a cracked sensor may not operate properly in a frontal crash. A cracked sensor can also illuminate the airbag warning light.
^ To correct this condition, the right and left supplemental front airbag sensors must be replaced and the sensor wiring harness connectors must be inspected and replaced, if necessary.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
1D4GP45R45B295370 - 1D4GP25R35B442329
2D4GP44L35R423189 - 2D4GP44L35R596436
1A4GP45R96B502330 - 1D4GP45R36B681490
2D4GP44L66R601081 - 2D4GP44L96R863712
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter