Body - Roof Rack Howling Sound

NUMBER: 23-021-08

GROUP: Body

DATE: June 21, 2008

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-044-07, DATED OCTOBER 10, 2007, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE THE REMOVAL OF THE LABOR OPERATION NUMBER.

SUBJECT:
Howl Sound From Roof Rack

NOTE:
**The Instruction Sheet included with the Roof Rack has been corrected and this Service Bulletin is now for Information Only.**

OVERVIEW:
This bulletin describes the proper orientation of the Roof Rack Bows.

MODELS:

2008 (RI) Caravan/Town & Country

DISCUSSION:
Some customers may experience a howl sound that can be caused by incorrect installation of the Roof Rack Cross Bows. This sound may be heard in a wide range of speed and cross wind conditions.





The roof rack cross bows are designed in an "Air Foil" (tear drop) shape and the leading edge (thick section) of both cross bows must be facing forward and the trailing edge (thin section) facing rearward (Fig. 1). In addition, when the roof rack is not being used to carry items, the cross bows should be placed in an optimum (static) fore I aft position with the forward bow located slightly in front of the roof rail center support and the rear bow positioned fully rearward on the rail. (Fig. 1).

NOTE:
Provide a copy of these instructions to the Customer for their future reference when using the Roof Rack

**POLICY: **
**Information Only**

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.