Canada - Recall - K25 A/C Drain Tube/Grommet
BulletinK25
Issue Date
2011-01-25
IMPORTANT
DEALER SERVICE INSTRUCTIONS
SAFETY RECALL K25 HEATING, VENTILATION & AIR CONDITIONING DRAIN TUBE AND GROMMET
MODELS:
2008 (RT) Dodge Grand Caravan and Chrysler Town & Country
^ The Heating, Ventilation and Air Conditioning (HVAC) drain tube and grommet on about 50,000 of the above vehicles may leak water onto the passenger compartment carpeting and/or the Occupant Restraint Control (ORC) module. This can lead to the illumination of the airbag warning light and the potential for an inadvertent airbag deployment without warning.
^ To correct this condition, the HVAC drain tube and grommet must be replaced.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
1D8HN44H68B101685 - 1D8HN44H18B195880
2A8HR64X08R100113 - 2A8HR64XX8R844933
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter