Brakes - Brake Pedal Pulsation/Floor Pan/Steering Wheel Shake
NUMBER: 05-004-12GROUP: Brakes
DATE: August 02, 2012
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 05-004-11, DATED MARCH 02,
2011, WHICH SHOULD BE REMOVED FROM YOUR FILES.
SUBJECT:
Front Brake Pads And Rotors (X33 Warranty Extension)
OVERVIEW:
This bulletin involves installing new brake linings and resurfacing or replacing both front brake rotors.
MODELS:
2010 (JC) Journey
NOTE:
This bulletin is being released in conjunction with extended warranty bulletin D-11-09 (U.S. Markets) and SAB-2011-06 (Canadian Markets) (sales code YAA and YAC) markets only.
SYMPTOM/CONDITION:
Brake pedal pulsation, steering wheel shake and/or floor pan vibration when braking.
DIAGNOSIS:
If the symptom/condition is experienced proceed to the repair procedure.
PARTS REQUIRED:
SPECIAL TOOLS/EQUIPMENT REQUIRED:
REPAIR PROCEDURE:
1. Raise the vehicle on a suitable hoist. Refer to the detailed service procedures available in DealerCONNECT > TechCONNECT under: Service Info > 04- Vehicle Quick Reference > Hoisting > Standard Procedure > Hoisting.
2. Do you have an approved PSE on-car brake lathe?
a. Yes >>> Proceed to Step # 6.
b. No >>> Proceed to Step # 3.
3. Remove and replace the front brake rotors. Refer to the detailed removal/installation procedures available in DealerCONNECT > TechCONNECT under: Service Info > 05-Brakes > Brakes, Base > Hydraulic/Mechanical > ROTOR, Brake > Removal/Installation > Front.
4. Remove and replace the right front and left side brake pads. Refer to the detailed removal/installation procedures available in DealerCONNECT > TechCONNECT under: Service Info > 05- Brakes > Brakes, Base > Hydraulic/Mechanical > Pads, Brake, Front > Removal.
5. Return the vehicle to the customer.
6. Using a PSE approved on-vehicle brake lathe, lightly resurface both front rotors.
NOTE:
Follow all resurfacing directions and procedures associated with the equipment used.
7. Remove and replace the right front and left side brake pads. Refer to the detailed removal/installation procedures available in DealerCONNECT> TechCONNECT under: Service Info > 05- Brakes > Brakes, Base > Hydraulic/Mechanical > Pads, Brake, Front > Removal.
8. Return the vehicle to the customer.
POLICY:
Reimbursable per guidelines outlined in associated Warranty Bulletin.
Vehicles included in this Service Bulletin have a Warranty Extension for this repair. See Warranty Bulletins; U.S. D-11-09, Canada SAB-2011-06 for details associated with the extended warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.