Canada - Recall - M17 Power Liftgate Pinch Sensor
BulletinM17
Issue Date
2012-05-15
IMPORTANT
DEALER SERVICE INSTRUCTIONS
SAFETY RECALL M17 Power Liftgate Pinch Sensor
MODELS:
2012 (RT) Dodge Grand Caravan and Chrysler Town & Country
NOTE:
This recall applies only to the above vehicles built from March 08, 2012 through March 12, 2012 (MDH 030822 through 031200).
IMPORTANT:
Some of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this recall.
^ The right side power liftgate pinch sensor on about 36 of the above vehicles may not function as intended, resulting in an increase in force required to stop the power liftgate during the final closing stages. This could cause an increased risk of personal injury in the event of a liftgate pinch situation.
^ To correct this condition, the right side power lift gate pinch sensor must be inspected and replaced if required.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
2C4RDGDG4CR248810 - 2C4RDGDG1CR302175
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter