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Audio System - Intermittent Output: Overview

NUMBER: 08-016-04

GROUP: Electrical

DATE: April 27, 2004

THIS BULLETIN IS BEING PROVIDED IN ADVANCE. THE SOFTWARE WILL BE AVAILABLE ON A StarSCAN(TM) SOFTWARE UPDATE CD RELEASE 4.07 MAY 24, 2004.

SUBJECT:
Premium Audio System Intermittent Output

OVERVIEW:
This bulletin involves flash reprogramming the audio amplifier (AMP) with new software.

MODELS:

2005 (LX) 300/Magnum

NOTE:
This bulletin applies to vehicles built prior to May 10, 2004 (MDH 0510XX) equipped with a premium audio system (Sales Code RC6 or RC7).

SYMPTOM/CONDITION:

The audio system will occasionally not produce audio for an entire ignition cycle. The radio display and controls will work normally, but no sound will be produced. This Symptom/Condition is very difficult to reproduce on demand.

DIAGNOSIS:

Using a StarSCAN(TM), check the p/n of the AMP. If the p/n is 05059073AI or 05059073AK, perform the Repair Procedure. If the p/n is other than 05059073AI or 05059073AK, this SB does not apply and further diagnosis is required. The flash will change the audio amplifier to p/n 05059073AL.

SPECIAL TOOLS/EQUIPMENT REQUIRED:

CAUTION:
Be very careful to not interrupt the flash session. If the flash session is interrupted for any reason; loss of power to the tool, loss of communication with the tool or AMP, disconnects of any kind, may render the AMP unusable! Insure that the StarSCAN(TM) rests on a STABLE surface and that the cables are secured at both ends before beginning the flash session.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.