A/T, Interior - A/T Shifter Handle Contacts Bezel
NUMBER: 23-007-13GROUP: Body
DATE: February 20, 2013
SUBJECT:
Mopar '11 Shifter Handle Contacting Bezel
OVERVIEW:
This bulletin involves shimming the rear of the shifter to eliminate contact with the shifter bezel and if necessary replacing the shifter bezel if damage has occurred.
MODELS:
2011 (LD) Charger
NOTE:
This bulletin applies to the Mopar '11 Charger (sales code AVD) only which is equipped with the pistol grip shift knob.
SYMPTOM/CONDITION:
The customer may experience the shifter contacting the shifter bezel when the shifter is placed into drive.
DIAGNOSIS:
If the customer describes the symptom, perform the Repair Procedure.
PARTS REQUIRED:
SPECIAL TOOLS/EQUIPMENT REQUIRED:
REPAIR PROCEDURE:
1. Relocate the center console rearward in order to gain access and remove the shifter assembly. Refer to the detailed procedures available in DealerCONNECT > TechCONNECT > : Service Info > 23-Body > Interior > CONSOLE, Floor > Removal and/or Service Info > 21 - Transmission and Transfer Case > Automatic - NAG1 > SHIFTER, Transmission > Removal > SHIFTER - FLOOR MOUNT for assistance in addition to this procedure.
2. Using a trim stick (1) remove the shift knob trim ring (2) to gain access and remove the retaining pin (3) from the base of the shift knob (Fig. 1). Remove the shift knob.
NOTE:
The pistol grip shift knob may require the removal of the side grips to access its retaining point to allow removal of the knob.
3. Using a trim stick (1) gently pry between the shifter bezel (2) and the floor console (3) to release the snap retainers that secure the bezel (Fig. 2).
NOTE:
Do not fully remove the bezel until the shifter bezel wiring harness has been disconnected. Avoid excessive force to remove the bezel.
NOTE:
If the shifter bezel is damaged from shift knob contact it should be replaced using p/n 68147017AB.
4. Using a trim stick gently pry between the front console storage bin (1) and the floor console side close out panel (2) to release the two snap retainers that secure the close out panel to the instrument panel and remove both console side close out panels (Fig. 3).
5. Remove the two screws securing the storage bin retaining tabs (1) to the front console (Fig. 4).
6. Disconnect the 12V power outlet wiring harness (3) from the rear of the storage bin (Fig. 4).
7. Disconnect the LED/Lamp wiring harness (4) from the rear of the storage bin and remove the storage bin (Fig. 4).
8. Remove the four screws (1) that secure the front of the console to the instrument panel (3) (Fig. 5).
9. If equipped, disconnect the USB jumper harness (2) (Fig. 5).
10. Remove the four screws (2) from the rear bin that secure the floor console (1) to the floor panel transmission tunnel and slide the floor console rearward.
11. Remove the four retaining nuts (3) securing the shifter assembly (4) to the floor panel transmission tunnel and remove the shifter assembly.
12. With the shifter removed, place a washer (P/N 06106668AA) (1) on each of the rear shifter retaining studs (2) and reinstall the shifter.
13. Slide the floor console forward ensuring the locating pin on the console is seated in the locating hole of the shifter assembly (3) to ease reinstallation.
14. Reverse the procedure for reassembly.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.