Recall - Diagnostic Link Cover Non-Compliance: Overview
March 2012Dealer Service Instructions for:
Emissions Recall M03
Diagnostic Link Connector Cover
Effective immediately, all repairs on involved vehicles are to be performed according to this notification. Service Bulletin 08-056-11 / Rapid Response Transmittal (RRT) 11-092 is no longer applicable for the involved vehicles only. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall.
Models
2012 (FF) Fiat 500
NOTE:
This recall applies only to the above vehicles equipped with 50 State Emission Control System (sales code NAS) built through July 28, 2011 (MDH 072817).
Subject
The Diagnostic Link Connector (DLC) cover on about 20,600 of the above vehicles does not comply with the regulations mandated by the Environmental Protection Agency and the California Air Resource Board.
NOTE: The DLC cover removal can be done by write up personnel in the write up area (see Step 1 of the service procedure). The DLC cover can be removed and the vehicle can be immediately returned to the customer.
Parts Information
No parts are required to perform this service procedure.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler Group LLC to record recall service completions and provide dealer payments.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to remove the DLC cover from their vehicle. Any owner who prefers not to remove the DLC cover is asked to schedule an appointment for the service with their dealer. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
Chrysler Group LLC