Campaign - M61 Revised Labor For Brake Modification
88ford23August, 1988
TO: FORD DEALERS
SUBJECT: OWNER NOTIFICATION PROGRAM M61 - PROVIDES DEALERS WITH REVISED LABOR
ALLOWANCES FOR MODIFICATIONS TO THE FRONT BRAKES ON AFFECTED 1986 AND 1987-MODEL AEROSTARS
REFERENCE: DEALER BULLETIN DATED JUNE, 1988 & UPDATE M61, 1/6/88
THIS IS TO ADVISE YOU THAT THE LABOR ALLOWANCE FOR THE BRAKE MODIFICATIONS ON AFFECTED AEROSTARS IN THE SUBJECT PROGRAM HAVE BEEN REVISED TO 1.6 HRS. CLAIMS
PREVIOUSLY SUBMITTED AT THE ORIGINAL LABOR ALLOWANCE (1.3 HRS.) WILL BE MECHANICALLY ADJUSTED TO THE REVISED LABOR TIME AND CREDITED TO DEALERS ON A FUTURE WARRANTY AND POLICY STATEMENT. DEALERS SHOULD NOT MAIL-IN APPEALS FOR THE LABOR ALLOWANCE ADJUSTMENT.
THE NEW LABOR ALLOWANCE IS SHOWN ON THE ATTACHED PAGE. REMOVE THE EXISTING PAGE IN YOUR DEALER BULLETIN AND REPLACE WITH THE REVISED PAGE.
ANY PROBLEMS ENCOUNTERED WITH THIS PROGRAM AND SUPPLEMENT SHOULD BE DISCUSSED WITH YOUR FPSD ZONE MANAGER.
Attachment I
OWNER NOTIFICATION PROGRAM M61 TECHNICAL AND ADMINISTRATIVE INSTRUCTIONS
PLEASE READ THESE INSTRUCTIONS. CIRCULATE THEM TO YOUR PARTS AND SERVICE PERSONNEL. QUESTIONS SHOULD BE DIRECTED TO YOUR SERVICE ZONE MANAGER.
TECHNICAL INSTRUCTIONS
For installation of both the right and left hand front disc brake kits refer to Technical Service Bulletin Article 87-13-20 or Section 2-03, of the 1986 or 1987-Model Aerostar Shop Manual.
PARTS ORDERING INFORMATION
Service parts for this program must be ordered through normal order processing channels.
Service Part Dealer
Number Description Class Price
E8TZ-2B120-C Kit, Front Disc
Brake, RH BG $95.00
E8TZ-2B121-C Kit, Front Disc
Brake, LH BG $95.00
LABOR OPERATIONS
Scheduled Labor
Time (Hours) Operation
Rework and Modify Front
Disc Brakes 1.6 M61
CLAIMS PREPARATION INSTRUCTIONS (A copy of these instructions should be placed in Subject 5.5 of your Warranty and Policy Manual).
^ Repairs provided under this program will be performed at no charge to owners during the basic vehicle warranty coverage (12-months from the in-service date or 12,000-miles of operation, whichever comes first) or through March 31, 1989, WHICHEVER PROVIDES THE GREATER COVERAGE. (Time/mileage limitations are ignored until after March 31, 1989.) Repairs required after these limitations will not be covered under this program, but will be the owners' responsibility.
^ Claim forms 1863 for this program must include standard claim preparation procedures and the information shown below. Program number M61 must be entered in the Program Code box in the upper left of the forms.
Causal Basic Part Number - 2001
Condition Code - 56
Labor Operations - M61
Scheduled Time - 1.6 Hr.
Program Code - M61
Refunds
Refund requests submitted under Owner Notification Program M61 are governed by the following guidelines:
^ Owners seeking refund for repairs covered by this program, which were performed at their expense prior to the receipt of the notification of this program must present their paid repair orders or invoices to any Ford or Lincoln-Mercury dealership by March 31, 1989.
^ A copy of the paid repair orders or parts purchase receipts must be retained in your service file for at least one year following the date of Company notification of payment.
^ Owner refund requests must be submitted on separate warranty claim forms 1863 by March 31, 1989. Claims submitted after that date will not be paid. In addition to the information shown for the special preparation of Owner Refund claims (Reference: Warranty and Policy Manual - Subject 6.1, Page 18), please enter the information shown below:
Causal Basic Part Number - 2001
Condition Code - 56
Labor Operation - REFUND
Administrative Allowance - 0.2 Hr.
Program Code - M61
^ An administrative allowance of 0.2 hours will be allowed for processing each eligible owner refund request. To claim the allowance, enter ALLOW in the Labor Operation No. column and 0.2 in the Scheduled Time column. Extend the 0.2 hours at your authorized warranty labor rate and enter the result in the Amount column.
^ Please provide prompt refund to all eligible owners who respond to this program with proper repair documentation regardless of the source of the original repair (your dealership, another Ford dealership, or a repair location other than a Ford dealership).