Owner Letter
Serial Number: 12345678901234567 93S68 Kit AA September, 1993Mr. John Sample
123 Main Street
Anywhere, USA 12345
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has determined that a defect which relates to motor vehicle safety exists in 1990, 1991, 1992 and certain 1993 Model Year F-Series vehicles equipped with 4.9, 5.0, 5.8 or 7.5 liter engines and dual fuel tanks.
SAFETY DEFECT
The dual fuel tanks have fuel delivery modules designed to direct fuel to the engine from one tank and to return unused fuel to the same tank.
It is possible that one or both fuel delivery modules on your truck could allow a portion of the unused fuel to be directed to the tank other than from which it was drawn.
Should this occur when one tank is at or near full capacity, fuel could overflow from the filler pipe past the cap. Fuel spillage in the presence of an ignition source could potentially result in a fire.
To correct this condition, the fuel pressure regulator will be replaced and a check valve will be installed between each fuel supply line and fuel tank.
REPAIRS
At no charge to you, your dealer will replace the fuel pressure regulator and install the check valves. Dealers currently have instructions and parts or parts ordering information.
HOW LONG WILL IT TAKE?
The time needed for this service is about three hours. However, due to service scheduling times, your dealer may need your vehicle for one full working day.
CALL YOUR DEALER
Call your dealer without delay. Ask for a service date and whether parts are in stock. When calling, be prepared to tell the dealer the two letter parts kit code printed at the top of this letter (for example, "Kit AA").
If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.
When you bring your truck in, give the dealer this letter.
If you misplace this letter, your dealer will still do the work, free of charge.
CHANGED ADDRESS OR SOLD THE TRUCK?
Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address or sold the truck.
If the dealer doesn't repair your vehicle promptly and without charge, you may contact the Ford Customer Assistance Center, 300 Renaissance Center, P. 0. Box 43360, Detroit, Michigan 48243. You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call the toll free Auto Safety Hotline 1-800-424-9393 (Washington, D.C. area residents may call 366-0123).
We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built truck.