Operation CHARM: Car repair manuals for everyone.

Attachment II





LABOR ALLOWANCES

NOTE:
Front-end alignment is not included in this recall.

NOTE:
These labor operations and revised times will begin paying with claims submitted on August 18, 2000; Claims in process at dealerships will need to use these new operations.

PARTS REQUIREMENTS

Tire Ordering Information

Authorized Around the Wheel (ATW)/Ford Tire Program dealers will order replacement tires through normal channels. Dealers not authorized for the Around the Wheel Program will not participate in the Firestone recall. Dealers may call the Ford Tire Hotline 1-888-353-3251 for enrollment and program details.

DEALER PRICE

For latest prices on replacement tires refer to the most recent Ford Motor Company Tire Selling Guide.