Attachment I - Administrative Information
OASISYou must use OASIS to determine if a vehicle is eligible for this recall.
Please Note
Correct all vehicles in stock before delivery. Federal Law requires dealers to complete any outstanding safety recall service before a new vehicle is sold and delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,000 per vehicle.
Promptly Correct
Affected vehicles on the enclosed list.
Other eligible vehicles which are brought to your dealership.
Dealer-Owner Contact
Immediately contact any owner whose name is not on the list. Give owner a copy of the Owner Letter.
District Contact
Advise district office if:
^ an owner cannot be contacted.
^ an owner does not make a service date.
FCSD Contact
Talk with your FCSD Service Zone Manager or Dealer Assistance Center about all matters.
Form 1863/64
Submit 1864 claims using DWE for all completed vehicles. You may use your original 1863 for your record file copy.
Warranty and Policy Manual
See Section 6.3, pages 5 through 8, of your Warranty and Policy Manual for claims preparation. For dealers on ACESII Pilot, see Section 5 and 6 of ACESII Manual.
Refunds
See Section 6.3, page 9 or your Warranty and Policy Manual. Use Customer Concern Code X99 for safety recalls. For dealers on ACESII Pilot, see section 3-55.