Repair and Diagnosis: Technical Service Bulletins
- How to Find Technical Service Bulletins by Category/Symptom
- Recalls
- Emissions
- Recall - Powertrain Control Module Reprogramming
- Recall - Incorrect Vehicle Information Labels
- Overview
- Attachment I - Administrative Information
- Attachment II - Label Attaching Instruction
- Dealer Letter
- Supplement # 1 - Attachment I
- Supplement # 1 - Attachment II
- Supplement # 2 - Dealer Letter
- Supplement # 2 - Attachment I
- Supplement # 2 - Attachment II
- Supplement # 2 - Attachment III
- Owner Letter - Under 14,000 (Kit AA)
- Owner Letter - Under 14,000 (Kit BB)
- Safety
- Recall - Lug Nut Procedure and Torque Specification
- Recall - Tow Hook Replacement
- Recall 98V056000: Battery Cables Incorrectly Positioned
- Recall 99V219000: Fuel Tank Vapor Recovery Valve
- Recall 99V311000: Fuel System Integrity
- Recall 99V093001: Fuel Spillage in a Collision
- Recall 99V093002: Fuel Spillage In a Collision
- Recall - Fuel System Integrity
- Recall 99V265000: Accelerator Cable and Throttle Body
- Recall 98V304000: Accelerator Cable, FreezIng
- Recall 98V070000: Accelerator Cable End Freezing
- Recall - Parking Brake Front Cable and Control Defect
- Recall 98V303000: Cast Tow Hook Replacement
- Recall 06V286000: Cruise Control Switch Fire Hazard
- Recall 99V062000: Sticking Cruise Control Cable
- Recall 98V116000: Lower Steering Shaft Flex Coupling
- Recall - Lower Steering Shaft Joint Failure
- Recall 98V055000: Jacks too Large for Secure Storage
- Recall - Incorrect Jacks Installed
- Recall 98V101000: Parking Brake System
- Recall - Parking Brake Compliance
- Recall 02V068000: Parking Brake Fails To Hold
- Recall 99V093000: Fuel Tank Retaining Brackets
- Recall - Fuel System Integrity During Rollover
- Recall 07V553000: Camshaft Position Sensor Replacement
- Recall - Camshaft Position Sensor Inspection/Replacement
- Recall 09V399000: Cruise Control Deactivation Switch
- Recall - Cruise Control Deactivation Switch Overheating
- Emissions
- Customer Interest
- Fuel Pump - Whine Heard Through Radio Speakers
- Audio System - Whining/Buzzing Noise From Speakers
- Inner Rear Brake Pad - Premature Wear
- A/C - Condensate Drips Onto Passenger Floor
- A/C - Thumping Noise On Cold Engine Start-up
- Steering/Suspension - Stiff, Wandering
- Diesel Engine - Engine Oil Pan Corrosion
- A/T Cooler - Fluid Leaks at Radiator
- Front Leaf Spring - Squeaking Noise
- Suspension - Vehicle Leans/Sags To One Side
- Side Doors - Wind Noises
- Ignition Key - Hard To Remove From Ignition Cylinder
- A/T - 4R100 Engine RPM Rise During 2-3/3-4 Upshift
- A/T - 4R100 Rattling Noise From Torque Converter Area
- A/T - Torque Converter Access Plug Dislodges
- M/T - Low Clutch Pedal Engagement, Hard Shifting
- Steering - Steering Wheel 'Fight' After Hitting Bumps
- Engine - Knock or Cackle
- Engine Control - MIL ON, False DTC P1298
- Engine Control - Idle Speed Too Low When Cold
- Engine - Lean Driveability Symptoms
- Brakes - Warning Lamp ON/Leaks/Spongy Pedal
- Starting System - No Start/Repeat Starter Failure
- A/T - 4R100 No 3-4 Upshift/3-4/4-3 Shift Hunt
- Engine Control - Buck/Surge with Speed Control Engaged
- Engine - Cackling and/or Buzzing Noise
- Engine - Cold Operation No Start, Power Loss, Rough Idle
- Diesel Engine - Oil Leaks From Turbocharger Pedestal
- Engine - Lack of Power Under Load
- Body - Water Leaks From Roof Flange Area
- Drivetrain - Rear Differential Popping/Chattering
- Driveline - Clunk/Bump When Starting From A Stop
- Driveline - Clunk/Bump Starting From A Stop
- Body - Corrosion At Bottom of Door or Tailgate
- Windshield - Water Leaks
- Hub Caps - Fall Off Of Wheel While Driving
- Ignition Switch - High Turning Effort/MIL ON/DTC's Set
- Stability Bar - Front Bracket May Break Off
- Paint - Rough Texture
- A/T - Inadvertent Shift Interlock Disabling
- M/T - M6OD Hard Shifting/Broken/Bent Shift Lever
- Tailgate - Squeaking/Binding Condition
- Diesel Engine - High Pressure Oil Pump Leaks
- Diesel Engine - High Pressure Oil Pump Leakage
- Fuel System - High Control Pressure Diagnosis
- Diesel Engine - Vacuum Pump Inoperative/Runs Constantly
- Diesel Engine - Vacuum Pump Inop/Runs Continuously
- A/C - Heater Core Electrolysis/Leakage
- Starting System- No Crank Condition
- Drivetrain - Drive-Away Shudder/Vibration
- Body - Running Board Corrosion
- Interior - Leather Wrapping On Steering Wheel Is Loose
- Steering/Brakes - Brake Pedal Kick-Back/Grabbing
- Fuel System - WIF Lamp ON/No Driveability Issues
- Chemicals,Additives
- Factory Modifications
- Seals, Gaskets
- Superceded Bulletins
- 98-17-16 - 10/06/03
- 98-16-11 - 08/17/98
- 99-6-4 - 04/05/99
- 03-21-50 - 03/08/04
- Lighting - Adding Additional Turn Signal/Hazard Bulbs
- Lighting - Additional Turn Signal/Hazard Flasher Bulbs
- Lighting - Addition of Hazard/Turn Signal Bulbs
- Locks - Lock Service Package Availability
- Steering - Leather Coming Loose From Steering Wheel
- Steering Wheel - Fight After Riding Over Bumps/Ruts
- Electrical - Wiring Soldering/Crimping Tips
- Wire Splicing And Wire Harness- Terminal Repair Kit
- Wire Harness - Terminal Repair Kit/Wire Splice Procedure
- Turn Signals/Hazard Flashers - Bulb Addition
- Battery - Service/Charging Tips
- Battery - Charging Tips and Guidelines
- Brakes/Steering - Grab/Pedal Kickback/Hissing Noise
- Drivetrain - Drive Away Shudder/Vibration
- Drivetrain - Driveaway Shudder or Vibration
- Clutch Pedal - Low Engagement/Hard Shifting
- A/T - New Transmission Cooler Flusher/Service Tip
- Shift Interlock (BRAKE) - Inadvertent Disabling
- Brake Shift Interlock - Inadvertent Disabling
- A/T - Fluid Leak At Radiator Oil Cooler
- Starting System - Starter Failure/Ignition Lock Sticking
- Turbocharger - Oil Leak at Back Pressure Actuator
- Diesel Engine - Turbocharger Pedestal Oil Leak
- Diesel Engine - Loss of Power/Turbocharger Oil Leaks
- Diesel Engine - Turbocharger Pedestal Oil Leaks
- Fuel System - Water in Aft-Axle Fuel Tank
- Fuel System - Water in Aft-Axle Fuel tank
- Diesel Fuel System - Water in Aft-Axle Fuel Tank
- Fuel System - Water in Rear Fuel Tank
- Speakers - Whining/Buzzing Noise
- Special Tools - Injector Performance Analyzer
- Engine Controls - General PCM Reprogramming Procedures
- PCM - Out Of Vehicle Reprogramming
- Diesel Engine - MIL ON/False DTC P1298 Set In Memory
- Heater Core - Repeated Failure
- Diesel Engine - Oil Leak Diagnosis
- Engine - Cylinder Head Straightedge Flatness Check
- Diesel Engine - Content Revisions
- Engine - Oil Pan Corrosion Service Tip
- Diesel Engine - Oil Pan Corrosion
- Battery - Battery EYE Function/Charging Service Tips
- A/T - Fluid Application Charts
- A/T - E4OD/4R100 In Line Filter Kit Tips
- A/T - E4OD/4R100 Fluid In-Line Filter Kit
- Locking Hubs - Service Tip
- Drivetrain - Dana 80 Rear Differential Chatter
- A/T - 4R100 Engine RPM Rise During 2-3/3-4 Upshifts
- Diesel Engine - Idle Speed Too Low When Cold
- Engine - Knock/Cackle Noise
- Diesel Engine - Lack of Power
- Diesel Engine - No Start/Rough Idle/No Power
- Cruise Control - Bucking/Surging
- PCM/Injector #8 - Engine Knock or Cackle Noise
- Diesel Fuel System - Knock/Cackle Noise
- Engine - Knocking/Cackle Noise
- Fuel Injection - High Control Pressure (ICP)
- All Technical Service Bulletins
- A/C System - Diagnosis and Service Tips
- Vehicle - Increasing Gross Axle Weight Ratings
- Engine - Chart for Parts Change Description and Usage
- Engine - Part Application Chart
- Engine - External Oil Leak Diagnosis
- Electrical - New Terminal Grease Released For Service
- Fuel Pump - Whine Heard Through Radio Speakers
- Audio System - Whining/Buzzing Noise From Speakers
- Inner Rear Brake Pad - Premature Wear
- A/C - Condensate Drips Onto Passenger Floor
- A/C - Thumping Noise On Cold Engine Start-up
- Steering/Suspension - Stiff, Wandering
- Engine - Cylinder Head Straightedge Surface Check
- Diesel Engine - Engine Oil Pan Corrosion
- A/T Cooler - Fluid Leaks at Radiator
- Wheels/Tires - Road Force Measurement Equipment
- Front Leaf Spring - Squeaking Noise
- Suspension - Vehicle Leans/Sags To One Side
- Recall - Lug Nut Procedure and Torque Specification
- Recall - Tow Hook Replacement
- Side Doors - Wind Noises
- Ignition Key - Hard To Remove From Ignition Cylinder
- A/T - 4R100 Oil To Air Transmission Fluid Cooler
- A/T - Cooler Flushing Service Tips
- A/T - 4R100 Engine RPM Rise During 2-3/3-4 Upshift
- A/T - 4R100 Rattling Noise From Torque Converter Area
- A/T - Torque Converter Access Plug Dislodges
- M/T - Low Clutch Pedal Engagement, Hard Shifting
- Steering - Steering Wheel 'Fight' After Hitting Bumps
- Fuel System - Injector Bore Scuffing After Replacement
- Fuel System - Injector Performance Analyzer
- Engine - Knock or Cackle
- PCM - Reprogramming Out of Vehicle
- Engine Control - MIL ON, False DTC P1298
- Engine Control - Idle Speed Too Low When Cold
- Emissions/Engine Controls - Driveability Diagnosis
- Engine - Lean Driveability Symptoms
- Brakes - Warning Lamp ON/Leaks/Spongy Pedal
- Recall 98V056000: Battery Cables Incorrectly Positioned
- Starting System - No Start/Repeat Starter Failure
- Recall - Powertrain Control Module Reprogramming
- A/T - 4R100 No 3-4 Upshift/3-4/4-3 Shift Hunt
- Engine Control - Buck/Surge with Speed Control Engaged
- Engine Controls - General PCM Programming Procedures
- Engine - Cackling and/or Buzzing Noise
- Engine - Cold Operation No Start, Power Loss, Rough Idle
- Recall 99V219000: Fuel Tank Vapor Recovery Valve
- Recall 99V311000: Fuel System Integrity
- Recall 99V093001: Fuel Spillage in a Collision
- Recall 99V093002: Fuel Spillage In a Collision
- Recall - Fuel System Integrity
- Recall 99V265000: Accelerator Cable and Throttle Body
- Turbocharger - Exhaust Noise/Oil Leak
- Diesel Engine - Oil Leaks From Turbocharger Pedestal
- Engine - Lack of Power Under Load
- Recall 98V304000: Accelerator Cable, FreezIng
- Recall 98V070000: Accelerator Cable End Freezing
- Restraints - Seat Belt Stop Button Service
- Hub-Mount Brake Rotor Machining Equipment
- Recall - Parking Brake Front Cable and Control Defect
- Suspension - Rear Of Vehicle Too High/Low
- Body - Water Leaks From Roof Flange Area
- Recall 98V303000: Cast Tow Hook Replacement
- Recall - Incorrect Vehicle Information Labels
- Overview
- Attachment I - Administrative Information
- Attachment II - Label Attaching Instruction
- Dealer Letter
- Supplement # 1 - Attachment I
- Supplement # 1 - Attachment II
- Supplement # 2 - Dealer Letter
- Supplement # 2 - Attachment I
- Supplement # 2 - Attachment II
- Supplement # 2 - Attachment III
- Owner Letter - Under 14,000 (Kit AA)
- Owner Letter - Under 14,000 (Kit BB)
- PCM - Calibration Information
- Drivetrain - Front Locking Hub Service Tips
- Drivetrain - Rear Differential Popping/Chattering
- Driveline - Clunk/Bump When Starting From A Stop
- Driveline - Clunk/Bump Starting From A Stop
- Interior Door Trim Panel - Replacement Tip
- Body - Corrosion At Bottom of Door or Tailgate
- Windshield - Water Leaks
- Body - Exterior Mirror Glass/Motor Service Tips
- Motor Oil - Viscosity Grade Recommendation
- Engine Coolant - Propylene Glycol Recommendations
- Hub Caps - Fall Off Of Wheel While Driving
- A/T - Cold Fluid Level Checking
- A/T - In Line Fluid Filter Kit
- A/T - (4R100) Fluid Overheats, Updated Cooler
- A/T - Transmission Flush and Fill Tool Available
- A/T - 4R100 Flexplate Replacement Precaution
- Recall 06V286000: Cruise Control Switch Fire Hazard
- A/T - Mercon V ATF Usage
- Recall 99V062000: Sticking Cruise Control Cable
- Ignition Switch - High Turning Effort/MIL ON/DTC's Set
- Recall 98V116000: Lower Steering Shaft Flex Coupling
- Recall - Lower Steering Shaft Joint Failure
- Engine - Oil System Priming Procedures
- Wire Harness - Terminal Repair Kit
- Fuel Economy - Customer Expectation vs. Vehicle Usage
- Stability Bar - Front Bracket May Break Off
- Keyless Entry System - Service Tips
- Interior Trim - Vinyl Surface Repair Tips
- Locks - Lock Service Packages Available
- Paint - Rough Texture
- A/T - Inadvertent Shift Interlock Disabling
- A/C - Identification of Non Approved Refrigerants
- Recall 98V055000: Jacks too Large for Secure Storage
- Recall - Incorrect Jacks Installed
- A/T - 4R70W Needle Bearing/Race Kit Service Tip
- M/T - M6OD Hard Shifting/Broken/Bent Shift Lever
- Tailgate - Squeaking/Binding Condition
- Brakes - Vibration/Inspection Service Tips
- Recall 98V101000: Parking Brake System
- Recall - Parking Brake Compliance
- Recall 02V068000: Parking Brake Fails To Hold
- Recall 99V093000: Fuel Tank Retaining Brackets
- Recall - Fuel System Integrity During Rollover
- Diesel Engine - High Pressure Oil Pump Leaks
- Diesel Engine - High Pressure Oil Pump Leakage
- Fuel System - High Control Pressure Diagnosis
- Fuel - Volatility Related Driveability Concerns
- Diesel Engine - Vacuum Pump Inoperative/Runs Constantly
- Diesel Engine - Vacuum Pump Inop/Runs Continuously
- Engine - Reman Engine Head Gasket Identification
- A/C - Heater Core Electrolysis/Leakage
- Starting System- No Crank Condition
- Lighting - Addition of Bulbs to Turn/Hazard Flashers
- Keyless Entry - Keypad Diagnostics
- Drivetrain - Drive-Away Shudder/Vibration
- Steering - Mercon V(R) Fluid Usage
- M/T - Mercon(R) V ATF Usage Information
- Body - Running Board Corrosion
- Interior - Leather Wrapping On Steering Wheel Is Loose
- Steering/Brakes - Brake Pedal Kick-Back/Grabbing
- Recall 07V553000: Camshaft Position Sensor Replacement
- Recall - Camshaft Position Sensor Inspection/Replacement
- Fuel System - WIF Lamp ON/No Driveability Issues
- Recall 09V399000: Cruise Control Deactivation Switch
- Recall - Cruise Control Deactivation Switch Overheating
- Comprehensive Noise/Vibration/Harshness Procedure
- Overview
- Description and Operation
- Diagnosis and Testing
- Overview
- Diagnostic Process
- 1. Customer Interview
- 2. Pre-Drive Check
- 3. Preparing For the Road Test
- 4. Verify the Customer Concern
- 5. Road Test
- 6. Check OASIS/TSBs/Repair History
- 7. Diagnostic Procedure
- NVH Condition and Symptom Categories
- Symptom Charts
- Pinpoint Tests
- Overview
- Pinpoint Test A: Brake Vibration/Shudder Diagnosis
- Pinpoint Test B: Engine Ticking Noise Diagnosis
- Pinpoint Test C:Front ENG. ACC. Drive (Fead) Bearing Hoot Diag.
- Pinpoint Test D: Power Steering Moan Diagnosis
- Pinpoint Test E: Engine Driven Cooling Fan Moan Diagnosis
- Pinpoint Test F: Drumming Noise Diagnosis
- Pinpoint Test G: Engine Ticking, Knock/Continuous Rattle Diag.
- Pinpoint Test H: Front Suspension Noise Diagnosis
- Pinpoint Test I: Rear Suspension Noise Diagnosis
- Pinpoint Test J: Wheel and Tire Diagnosis
- Pinpoint Test K: High Speed Shake or Shimmy Diagnosis
- Pinpoint Test L: Clutch Vibration
- Pinpoint Test M: Transfer Case Vibration
- Component Tests
- Tire Wear Patterns & Frequency Calculations
- General Procedures