Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this recall.

PLEASE NOTE
Correct all vehicles in stock before delivery.

PROMPTLY CORRECT

Promptly correct all affected vehicles on the VIN list in the Ford Dealer Consolidated Communicator (FDCC) and other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT

^ Immediately contact any affected owner whose name is not on the list.

^ Give owner a copy of the Owner Letter.

REGIONAL CONTACT

Advise regional office if:

^ an owner cannot be contacted.

^ an owner does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII Manual for claims preparation and submission information.

^ Use code information shown below:

^ Program Code - 00E12

^ Causal Component - RECALEM

^ Condition Code - 42

^ Labor Operation - Refer to Attachment II

PARTS RETENTION

Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures".

OWNER REFUNDS

Ford Motor Company will only refund owner-paid repairs made before the date of the owner letter (or after the date of the owner letter if an emergency repair was made away from the servicing dealer). Refer to ACESII
manual for refund information.

RENTAL VEHICLES

Rental vehicles are not authorized under Emission Recall 00E12.