Operation CHARM: Car repair manuals for everyone.

Recall 00V072000: GEM Controlled Wiper Function Problem

Vehicle Description:
Multi-purpose vehicles equipped with 4.0L engines and All-time 4-Wheel Drive (A4WD) powertrains. The generic electronic module (GEM) could experience a condition referred to as "lock-up" in which the GEM controlled electronic functions (e.g., front windshield wipers, interior lights, 4x4 system, etc.) could not be turned ON or, in some cases if the function is ON, could not be turned OFF. An inoperative windshield wiper system could affect driver visibility, increasing the risk of a crash. Dealers will install a resistor in the GEM circuit. Owner notification began April 15, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673. Also contact the National Highway Traffic Safety Administration's Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236).

1999 FORD TRUCK EXPLORER
1999 MERCURY TRUCK MOUNTAINEER
2000 FORD TRUCK EXPLORER
2000 MERCURY TRUCK MOUNTAINEER