Attachment II - Labor and Parts Information

LABOR ALLOWANCES

PARTS REQUIREMENTS

Dealers with affected in stock units will be mailed the first week of November 2002 a list of VIN's labels and jacking instruction cards for all affected vehicles. The labels and jacking instruction cards for this program are being sent directly to owners of the affected vehicles.

ORDERING INSTRUCTIONS FOR ADDITIONAL LABELS AND CARDS

If additional wheel lug nut torque specification and procedure labels and or jacking instruction cards are required they may be ordered by calling the Special Service Support Center at 1-800-325-5621. Inform the representative you are calling in regard to Field Service Action 02L11.

Be prepared to provide the following information:

^ Dealership P/A code

^ Dealership address

^ Vehicle Identification Number

^ Part name and number





LABEL AND INSTRUCTION CARD PART NUMBERS

DEALER PRICE

Dealers will not be charged for the labels or cards ordered under this program.