Initial Inspection and Diagnostic Overview

INSPECTION AND VERIFICATION

1. Verify the customer concern by operating the power seat.

Visual Inspection Chart:

2. Visually inspect for mechanical or electrical concerns or damage.
3. If an obvious cause for an observed or reported concern is found, correct the cause before proceeding to the next step.

4. NOTE:
- If a seat equipped with a side mounted side airbag and/or a safety belt pretensioner (if equipped) system is being serviced the airbag system must be deactivated. Refer to Air Bag Systems.
- Diagnostics or repairs are not to be carried out on a side airbag system and/or a safety belt pretensioner (if equipped) system with the seats in the vehicle. Prior to attempting to diagnose/repair the side airbag system and/or a safety belt pretensioner (if equipped) system the seats must be removed from the vehicle and the restraint system diagnostic tools must be installed in the side airbag and the safety belt pretensioner (if equipped) connectors at the floor connectors. The restraint system diagnostic tools must be removed prior to operating the vehicle over the road.
- Diagnostics may be carried out on seat systems other than the side airbag or the safety belt pretensioner (if equipped) system (lumbar, climate controlled, heated, power seat track) with the seat installed in the vehicle as long as the restraint system diagnostic tools are installed under the seats in the side airbag and safety belt pretensioner to floor connectors.
- After diagnosing/repairing a seat system, the restraint system diagnostic tools must be removed prior to operating the vehicle over the road.

If the concern is not visually evident, verify the symptom. GO to Symptom Chart. Symptom Related Diagnostic Procedures