Inspection and Verification

INSPECTION AND VERIFICATION

1. Verify the customer concern.

Visual Inspection Chart:

2. Visually inspect for obvious signs of mechanical or electrical damage.
3. If the concern remains after the inspection, connect the diagnostic tool to the data link connector (DLC) and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- check that the program card is correctly installed.
- check the connections to the vehicle.
- check the ignition switch position.

4. If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool manual.
5. Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
- SCP or UBP; all electronic control units no response/not equipped, refer to Information Bus (Module Communications Network).
- No response/not equipped for instrument cluster, go to Instrument Cluster.
- System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out the self-test diagnostics for the instrument cluster.

6. If the DTCs retrieved are related to the concern, go to the Instrument Cluster Diagnostic Trouble Code (DTC) Index to continue diagnosis. Trouble Code Descriptions - Warning Devices
7. If no DTCs related to the concern are retrieved, GO to Symptom Chart. Diagnosis By Symptom - Warning Devices