Attachment II - Labor and Parts Information
LABOR ALLOWANCES
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts will not be direct shipped for this program. Order your parts requirements through normal order processing channels.
RECALL PARTS SUPPORT CENTER
The Recall Parts Support Center can be contacted via:
^ Phone
^ FAX
When contacting the Special Service Support Center with a question or concern please provide:
^ Dealer Name and P & A code
^ Contact Name
^ Phone number and E-mail address
^ FSA # : 05B35
^ VIN #
DEALER PRICE
For latest prices refer to DOES II.
PARTS RETENTION AND RETURN
Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures".
IF UNABLE TO REPROGRAM PCM
^ Prior to disconnecting WDS from the vehicle and closing the session call the Special Service Support Center.
^ PCM Replacement will not be covered under this program.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.