Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Information

OASIS ACTIVATED?
Yes, OASIS will be activated by June 07, 2007.

FSA VIN LIST ACTIVATED?
Yes, for in-stock units only, available through the website by June 07, 2007.

STOCK VEHICLES
Correct all affected units in your new vehicle inventory before delivery. Dealers will receive a list of VINs and enough replacement VECI labels to address all in-stock affected vehicles.

NOTE:
Labels for in-stock units are being mailed to dealerships the week of June 11, 2007. The package will be sent to the attention of the service manager and contain a bright orange 07L03 sticker.

SOLD VEHICLES
Labels are being mailed to owners of affected vehicles.

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this Field Service Action.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using Direct Warranty Entry (DWE).

^ Refer to ACESII manual for claims preparation and submission information.